Jojo19799 Posted July 30, 2014 Share Posted July 30, 2014 Just catching up on some things here, and wanted to add my two cents (take it for what it's worth). She got the height band now and all should be well. I though they usually place an ID card gently on a child's head as a straightedge to see where the child is at. Should be an easy call, but sometimes it is a close call as evidenced by the fact she got on Goliath and Eagle okay. That is why the wristband is a good bet before going on rides just to be sure. When I worked at the park many years ago, we did just that. Take our ride cert badge and gently place it on top of the child's head. Now they have these plastic right triangle things to use as a straightedge. After KT received the wristband Viper ride ops should not have pressed the issue any further. In fact, when I used to work there we had a stamp that we could have stamped the child's hand. So many parents asked for it and if we didn't have one, we would direct them to guest relations to obtain one so they wouldn't have to get measured on every single ride. Kids kept riding and parents were happy. It honestly sounds like these operators get off when they decline a person to ride. There are some people in the world that seriously get a sick pleasure of making someone else miserable and that's exactly what this sounds like. The operator pressed her head down and they still declined after she got a wristband. I'll bet the only thing they look forward to every morning before going to work is how many people they'll deny the ability to ride. As a former ride op I hated telling kids no. Then again I worked at Iron Wolf and I was saving them from head bashing, but I still hated telling kids no. Yes I have had my fair share of kids cry, but I always made a point to look them in the eye to tell them that if they keep eating vegetables and listen to mommy and daddy they will grow faster and be able to ride next year. One child was so upset I just had to give him a hug to try to make him feel better. I did have my share of parents yell at me because their child was too short but that just showed ignorance to me (on the parents part because the kid would always look at mom and dad and wonder what the heck was going on). I actually had to tell a midget that she was too short to ride! Yes a midget! That made me feel worse than anything! So no, I never "got off" when having to decline someone a ride. This whole issue really does come down to training. It seems like today's ride ops are trained differently from when I worked there, and I understand that times have changed since then. Consistency is key in running a park though. Link to comment Share on other sites More sharing options...
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