Goliath at SFMM Deemed 'Unsafe'

[coaster05]

This is total bogus. GP complains about everything, like its the park's fault because THEY chose to ride a coaster and passed out.

 

BTW, some of those shots of Goliath were pretty cool

 

Yea not like the thousands of enthusiasts who nitpick every little detail at a park.

 

I agree it is not the parks fault if you ride the coaster, but making it sound like only the GP complains is a flat out lie. Go to some coaster events and you will here massive whining about any number of issues and they are not GP. Heck on the TPR UK trip there were a couple on the bus whose skull I wanted to split because they never stopped whining. I would think out of that bus none of us would fit the GP catergory.

 

Fakestar get off your phone and work, thats why you are stuck in retail. Thousands of years people lived and worked without cell phones and now you can't go 15 minutes. BTW didn't the park you work at go out of business. If so shouldn't that maybe be an example of how not to run a business instead of your justification of why people should act a certain way at work.

[disneyfan1313]

Just imagine you were in a grocery store, and you went up to an employee to ask them where something is but they were yapping on their cell phone on the job. That would be COMPLETELY unacceptable and they would be disciplined or probably fired immediately for using a cell phone on the sales floor. And believe me, supermarket workers or basically any other retail jobs don't pay any better than theme parks, yet they are still expected to act in a professional manner while on the job.

 

 

I work retail. As long as we're not at the counter we can discreetly make brief phone calls.

 

Really??! I kind of doubt that. Would you be able to post the name of the place you work for so we can call the corporate office and verify their policy on employee cell phone use? I have a feeling they do not allow it - your manager may overlook it or just not care...but that does not mean it is allowed.

 

The simple fact of the matter is when you work with the public you attention should be devoted to THEM - the paying customer. Anything that takes away from that is wrong and is contributing to the gradual decline of service in the USA.

[GMAN962]

I am worried that if this does do damage the companys going have to invest in on loading platform doctors and they will put wireless heart monitors on you while you ride there for making it hell to even go on the rides .

They would never do that, though. In the report, it says itself "All rides at the park are up to date with the latest safety standards, and regulations." Plus, a ride can't be deemed unsafe based on complaints.

 

-Mike

[fakestar]

Just imagine you were in a grocery store, and you went up to an employee to ask them where something is but they were yapping on their cell phone on the job. That would be COMPLETELY unacceptable and they would be disciplined or probably fired immediately for using a cell phone on the sales floor. And believe me, supermarket workers or basically any other retail jobs don't pay any better than theme parks, yet they are still expected to act in a professional manner while on the job.

 

 

I work retail. As long as we're not at the counter we can discreetly make brief phone calls.

 

Really??! I kind of doubt that. Would you be able to post the name of the place you work for so we can call the corporate office and verify their policy on employee cell phone use? I have a feeling they do not allow it - your manager may overlook it or just not care...but that does not mean it is allowed.

 

The simple fact of the matter is when you work with the public you attention should be devoted to THEM - the paying customer. Anything that takes away from that is wrong and is contributing to the gradual decline of service in the USA.

 

I could care less what the corporate policy is, quite frankly, because yes, my manager allows it. Does it himself in fact, and not just business.

 

 

 

The quality of people in the USA is what's contributing to the gradual decline of service in the USA. I'm actually a really good clerk, patient and firm with "problem customers" and quite friendly and talkative. I'm not posting my job because I hate it. My customers are generally ignorant douchebags who ignore my every word besides the tab. They talk on their phones while jabbing their debit card in my general direction as I pack their stuff. Besides the whole "because that's what you're paid to do, wageslave" argument, why should I be so great? I hit my upsell goals and then some. That's all retail managers want. I may be wrong for that attitude, but so are the rude masses here in our great nation.

[robbalvey]

My customers are generally ignorant douchebags who ignore my every word besides the tab. They talk on their phones while jabbing their debit card in my general direction as I pack their stuff. Besides the whole "because that's what you're paid to do, wageslave" argument, why should I be so great?

Wow, your attitude sucks....HARD.

 

I worked in retail for about 10 years of my life and if I had your attitude I would have fired myself.

 

Do us (your ignorant douchebag customers) all a favor and quit your job and go dig ditches somewhere.

 

--Robb "So you're the lazy ass-hat guy that bags my groceries, huh?" Alvey

[disneyfan1313]

 

I could care less what the corporate policy is, quite frankly, because yes, my manager allows it. Does it himself in fact, and not just business.

 

Wow. Just....wow. Corporate policy is what matters because push comes to shove that is what you are held to.

 

The quality of people in the USA is what's contributing to the gradual decline of service in the USA. I'm actually a really good clerk, patient and firm with "problem customers" and quite friendly and talkative. I'm not posting my job because I hate it. My customers are generally ignorant douchebags who ignore my every word besides the tab. They talk on their phones while jabbing their debit card in my general direction as I pack their stuff. Besides the whole "because that's what you're paid to do, wageslave" argument, why should I be so great? I hit my upsell goals and then some. That's all retail managers want. I may be wrong for that attitude, but so are the rude masses here in our great nation.

You should be great because it is your job and you should want to try and do the best job you can - if you don't like it or don't want to put up with the BS the job throws at you.. you should not be working in retail. It is a vicious circle.. you saying you don't and shouldn't care continues that circle around and is why people don't treat you with respect.

 

I still challenge you to find out your corporate policy on cell phone use while on the job. I think you would be hard pressed to find *ANY* company that the employees work with the public that allows or condones it. Most retail chains I am aware of ban even having it on your person while you work.

[CoasterFanatic]

It is amazing to me that the ASO has not been sued to date for slander. So much so that I think it is only a matter of time. They release no information on how they gather their data and scientific research is most likely somthing they cannot even fathom.

 

I once made arrangements to interview Jason for CoasterFanatics and after I sent my questions to him, I never heard from him again. Ever.

 

The ASO is a joke and not to be taken seriously. Shame on FOX for lending them any credibility whatsoever.

 

// That is all

[fakestar]

My customers are generally ignorant douchebags who ignore my every word besides the tab. They talk on their phones while jabbing their debit card in my general direction as I pack their stuff. Besides the whole "because that's what you're paid to do, wageslave" argument, why should I be so great?

Wow, your attitude sucks....HARD.

 

I worked in retail for about 10 years of my life and if I had your attitude I would have fired myself.

 

Do us (your ignorant douchebag customers) all a favor and quit your job and go dig ditches somewhere.

 

--Robb "So you're the lazy a$$-hat guy that bags my groceries, huh?" Alvey

 

No, I'm that incredibly friendly guy who does a darn good job of hiding his contempt for customers at a major DVD chain and hustles his tail off.

 

I might have a horrid attitude and I probably do, but I can sell product like nobody's business and I hustle. Not lazy at all, when a task needs done I do it and it gets done. And nobody above me stresses me about anything except making sales. Don't blame me, blame the job environment.

 

 

Oh and to further enrage you all, unless the district manager's in the store, when I'm restocking shelves (while the store's open) i often wear my ipod. Not on my ears but loud enough that I (and likely others) can hear it.

[Jew]

^Blame the job environment? I put up with SFMM for over a year and never once pulled out my cell phone while on the clock. That was minumum wage with supervisors who treated me like crap, and usually meant at least 2 hours up at the top of the lift or drop at Jet Stream with nothing at all to do except my extremely boring job of watching boats.

 

So yes...I blame you.

[PeoplemoverMatt]

Poor behavior does not justify other poor behavior. That kind of thinking combined with the ends justifying the means as fakestar demonstrates will turn planet Earth into a complete craphole RAPIDLY.

 

Even if everyone around you acts like a moron, YOU can still be the one person who does it the right way. No 'environment' forces you to act a certain way, you make that decision on your own. So, PLEASE make the right decision. Whether it comes to something like operating a 250ft. 80+mph roller coaster or selling DVDs, any one of us can be the one light in the darkness if we choose to be.

 

-- PMM

[Manic Monte]

^ Nice to hear from you Matt!

 

It's Johnny

[robbalvey]

Oh and to further enrage you all, unless the district manager's in the store, when I'm restocking shelves (while the store's open) i often wear my ipod. Not on my ears but loud enough that I (and likely others) can hear it.

Wow, you are a complete asshole, and certainly not the kind of person we want posting to TPR.

 

Enjoy Mr. BanTron!

 

--Robb

[Ryan King]

Oh and to further enrage you all, unless the district manager's in the store, when I'm restocking shelves (while the store's open) i often wear my ipod. Not on my ears but loud enough that I (and likely others) can hear it.

Wow, you are a complete a$$hole, and certainly not the kind of person we want posting to TPR.

 

Enjoy Mr. BanTron!

 

--Robb

 

I love you so much.

 

ANYWAYS. Really...Its not RIGHT to pull your phone out on the job! Your AT WORK. If you wanna fcuk around on your cell phone, then youd be better of sitting at home in your room.

 

If you go out and get a job, thats what you do. You work. There is NO EXCUSE to that! Oh its the enviornment. Or I do it one no one is looking. Theres NO Reason for it! If you cant handle it, then quit.

 

-Ryan

[PeoplemoverMatt]

Sad thing is I work with a guy like that, and he's praised for 'getting the job done' even though he's wearing IPod, talking on a cell phone, always having to pull his shirt down when he gets up because his pants sag showing the boxers, and that get's really disturbing seeing as this guy weighs 260lbs! UGH!!

 

-- PMM

 

P.S. Hey Johnny!

[verticalzero]

If I saw an Op on their mobile or listening to their MP3 player while working a ride I would make a complaint, it is so dangerous. They should be fired

 

I'm allowed to use an i-pod at my work desk as I am not in a customer facing role, being deaf in 1 ear makes it difficult for my work friends to chat to me, so I don't bother with any music player.

 

-------------------------------------------------------------

 

I went to my local Sony shop last Sat to have a chat about the PS3 (I know most things about the machine and what it can do), the shop assistant was a guy in his early 20's who was playing "Call Of Duty".

 

I was asking questions about the PS3 and the games etc, he did not even stop the game, turn to talk to me, he just carried on playing.

 

So I reported him and I got a call from the Shop Manager who said "I will make my staff only play games when they do a demo for customers, they are not allowed to play games at any other times of the day".

 

I am very hot on "customer service", everyone should be treated with respect and politeness wherever you go.

 

I like going to the USA for a holiday as the customer service is so "great"

[PhishyBrewer]

Maybe I'm just getting old, but I remember a time when cell phones didn't exist. And somehow, we survived. I worked 12 hour shifts at an amusement park, and OMG I didn't die of the dreaded lack of communication disease. My eyes are starting to hurt from rolling them at these people who think they are entitled to have instant communication with their friends at all times. You're at WORK for pete's sake. And blaming your crummy attitude and lack of work ethic on your customers?! Are you serious?

 

Thank you Mr. BanTron for a job well done.

 

edited to add, this was the Mrs. Sorry Wally.

[waterviper]

The answer to this: MEDIA= Blah blah blah blah blah!

*NEWS FLASH* Living your life is dangerous.. news at 11!!

 

Oh and another thing. Everyone is so damn spoiled by using cell phones! I personally hate them. When I leave home I dont want to be bothered unless there is an emergency or trying to locate someone. Other then that they are a super nuicance!

[AT0527]

Well maybe now that the media has caught on with the cell phone usage, SFMM will start to crack down on their employees using them. yes? no? i would assume so, but maybe im wrong.

[Menghini]

Well, the mobile phones are now a part of everyday life. I mean: people are using them during driving! That's more irresponsible than using it during that kind of work. I think we should accept the fact that nobody can live without a cell phone. Personally I hate those phones and I didn't buy one until the people around me complained I had to have one. Especially for emergency (patients, when I'm "in trouble" myself, etc.).

 

Just accept it: those phones will never disappear again!

[Shockwave]

^But that's completely missing the point. The point here is that there is a time and a place for using a phone.

 

It's very simple.

 

If you're driving holding a phone, you're putting yourself and everyone else at risk. Cars were not designed to be driven whilst you're holding a mobile phone.

 

Same with thrill rides. They are not designed to be operated whilst you're using a mobile phone, because you are in charge of people's lives. It's not diffcult.

[Spokker]

At least they're right about the bad service part.

[Bubba83]

Well I will say that I was much happier with the ABC report about it, because any intelligent viewer had to have come to the realization the ASO was just a company that collected random complaints. They outlined some actual safety numbers about the rides after doing a bit of research on their own. The viewer seems to come away with the overall idea that these rides can be dangerous if you are not healthy enough to ride, which is fine with me and won't hurt the park.

 

On a sidenote, Jahan, are you a ride operator at SFMM? If so, I was wondering what you think I should do if I see a ride operator on their cell phone or with an ipod. Is there a place I can go to speak with a ride operation manager? I'd really like to help get this problem in check if I do happen to see it when I am there in a week.

 

P.S. Anyone have the link to the video clip from the NBC 4 story?

[arrowfanman]

^ Former-op, yes.

 

And that's the sad part, is I wouldn't even know where the most effective outlet for your complaint would be! Asking to speak to "the manager" will probably only reach the attraction's lead--which will be a dead end in more cases than not as leads can be just as bad of abusers when it comes to cell phones. And the few cases when a guest had asked to see a supervisor (above the lead), the supervisor took so long to get to the ride that the guest ended up simply leaving in a furious surrender. Guest relations would more than likely be a dead end as well. *sigh*

 

Honestly, I hate to say it, but your best outlet almost would just be taking a picture of the act and posting it on the internet. Video is even better, if you can. Heh. I mean, look--we all hate the ASO and everything, but they're the first people that seem to really draw attention to this dilemma! Just because random people complained to them about it. So I'd almost say the internet is the best course of action. *sigh*

 

 

 

Sorry that wasn't the response you were hoping for!

 

-Jahan

[coasterjunkie91350]

God how stupid can one guy be if i had a big mouth like that robb id ban myself for gods sake it goes to show their are still lazy people in the world

[RaptorBoyASU]

Hmmm.....back when I worked at a park, it was an automatic final warning if we were even caught with our cell phone on the platform with us, yet alone actually using it. Mine stayed in my backpack all day so I could check messages on breaks. Amazing how that works.