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Disney reads internet forums for info...


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This was a VERY interesting story for a number of reasons:

 

1. That the company DOES look at internet forums like this, but usually "at home....when they are bored!" Wow, you know, maybe that's not something they should be admitting to on TV? Translation: "We only are really interested in people's feedback when we have ABSOLUTELY nothing else more interesting to do, and we're sick of watching porn."

 

2. That guy who runs "Inside the Magic" who takes himself *WAY* too seriously! I mean, I've never even heard of that site and his interview makes him sound like he's god's gift to Disney sites. I would expect the *cough* "serious journalists" *cough* who run MousePlanet, MiceAge, DIS, All Ears, or LaughingPlace to have a bit of well-deserved ego, but who the hell is THAT guy?!?

 

3. The idea that if we get enough people, we could convince Disney to do something. My hopes and dreams for a "two princesses on a waterbed" attraction in Fantasyland might someday come true! We just need to band together and keep posting that's what we all really want at the next big E-Ticket.

 

'We look at internet forums when we're at home bored' is still the best line ever!

 

--Robb "I run a popular website and I am *NOT* even close to being a "serious journalist!" Alvey

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Robb Alvey wrote:

3. The idea that if we get enough people, we could convince Disney to do something. My hopes and dreams for a "two princesses on a waterbed" attraction in Fantasyland might someday come true! We just need to band together and keep posting that's what we all really want at the next big E-Ticket.

 

I haven't been to a Disney park since 2001 even though I have been to LA 4 times since then and Orlando once, but I believe the above suggestion would certainly get me back to Disney. Maybe it could a part of their new boutique park.

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The video isn't worse than WDW's vacation planning DVD. I watched a few minutes of it. Everything in it was so sugary sweet that I almost went into a diabetic coma! It was so happy that I couldn't take watching it anymore!

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2. That guy who runs "Inside the Magic" who takes himself *WAY* too seriously! I mean, I've never even heard of that site and his interview makes him sound like he's god's gift to Disney sites. I would expect the *cough* "serious journalists" *cough* who run MousePlanet, MiceAge, DIS, All Ears, or LaughingPlace to have a bit of well-deserved ego, but who the hell is THAT guy?!?

I have heard of his show and I've listened to a couple of them at the request of my cousin. Apparantly he's pretty well known through out the Disney Podcast community which has a very strong following from what I gather.

 

Also, this isn't new news that they read forums. Jim hill media as well as Al Lutz have noted in previous articles that Disney does in fact pay attention to the online community, but I believe this is the first time that they have officially stated that they do listen.

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Y'know, I go to Mousefest every year at WDW, and it has always seemed like the Podcasters are way too into what they do. Like, they take it *very* seriously. When they have meets, it's just large groups of people sitting around silently listening to a couple of guys talk into microphones, and everyone treats them like they are celebrities. It's a very strange dynamic...one that I don't care for at all.

 

And while I don't personally listen to it, I do think that Inside the Magic is one of, if not *the* most popular Disney podcast out there right now.

 

As for Disney watching what people say online, not only do I believe it, but I think it's much more common than just while they're bored at home. I have a friend who runs a "tell it like it is" blog about WDW, and he can tell that computers with Disney IP addresses watch his site multiple times a day. He hasn't been able to pinpoint it to who is watching, but someone is. So it's not a stretch at all for me to think that they read online message boards for feedback.

 

-Julie

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3. The idea that if we get enough people, we could convince Disney to do something. My hopes and dreams for a "two princesses on a waterbed" attraction in Fantasyland might someday come true! We just need to band together and keep posting that's what we all really want at the next big E-Ticket.

 

Kind of the like the whole protest "Let's boycot buying gas on day XY. If we get enough people the gas companies will notice and lower prices".

 

Yeah, but you all filled up on the day before, doubling their business for that day??

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3. The idea that if we get enough people, we could convince Disney to do something. My hopes and dreams for a "two princesses on a waterbed" attraction in Fantasyland might someday come true! We just need to band together and keep posting that's what we all really want at the next big E-Ticket.

 

Robb, your a genius, they should replace the walt disney statue with a statue of you!

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If they read them, then why is Stitch's great mistake still open ? And Disney, if you are reading this, Thanks for Skippy, but we want are Alien back...you can keep Clench!

 

Anyway, I always knew that they read the forums, all copanies do. I'm just suprised they said it that way. Also, I hope they don't read SGT !

 

-Dainan " " Rafferty

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If they read them, then why is Stitch's great mistake still open ? And Disney, if you are reading this, Thanks for Skippy, but we want are Alien back...you can keep Clench!

 

"Reading forums" isn't the same as "make decisions based on what forum users want".

 

I'd guess that the info they get from forums like these are really far down the list of what they use to base decisions on.

 

If a bunch of forum users dislike an attraction, but the feedback they get from the general public is positive, then the attraction should be considered a success.

 

We are the minority.

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OMFG! Is it just me, or does Ricky Brigante scream "40-year-old Virgin"? Imagine taking a date home to the house, and she sees the "hitchhiking ghosts room". Isn't that the woman's cue to get the hell out of the house and never come back?

 

I'd also like to know what journalism school Brigante graduated from. It's pretty much a farce to call yourself being serious in something you have no training in.

 

He's pretty much insulting the few true "serious journalists" like, say, Daniel Pearl, who got kidnapped and had his HEAD CUT OFF while reporting in Pakistan.

 

"The ride vehicles are going to accomodate up to 8 guests..." Give me a break.

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3. The idea that if we get enough people, we could convince Disney to do something. My hopes and dreams for a "two princesses on a waterbed" attraction in Fantasyland might someday come true! We just need to band together and keep posting that's what we all really want at the next big E-Ticket.

 

Kind of the like the whole protest "Let's boycot buying gas on day XY. If we get enough people the gas companies will notice and lower prices".

 

Yeah, but you all filled up on the day before, doubling their business for that day??

 

I actually got in trouble with someone at work about this "gas protest" thing, when I said, "Protest what? Having the lowest cost per gallon of any nation in the free world? You want to send a message? Sell your SUV and buy a car that gets decent mileage."

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I actually got in trouble with someone at work about this "gas protest" thing, when I said, "Protest what? Having the lowest cost per gallon of any nation in the free world? You want to send a message? Sell your SUV and buy a car that gets decent mileage."

 

And try not living 50 miles away from work. I know so many people that insist on living an hour away from work here in a city where it's affordable to live 10 minutes away.

 

Complaining about gas prices makes for some extraordinarily dull conversation.

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I'm wearing the same shirt he wears in the video right now! NOOOOOOOOOOOOO!:p However, seeing super collectors like him make me feel better about myself that I'm not quite that bad. I'm close, but not that bad.

 

Well, of course they troll the forums when their bored! That's what we do. What would make Disney any different?

 

It's not major news that they troll the forums and sites. They're word of mouth advertising and it only makes sense that they would want to monitor that. I'm sure there is some very useful information that they could gather about experiences on these boards. However, I think the "decisions" made by the information gathered is very small. It would be things like customer service changes, test and adjust things, and the ilk. So the "please bring [insert name of attraction here] back" pleas will fall on deaf ears. Usually those attractions are gone for a reason. That being said:

 

If they read them, then why is Stitch's great mistake still open ? And Disney, if you are reading this, Thanks for Skippy, but we want are Alien back...you can keep Clench!
Hey Disney...Give is Alien Encounter back!

 

Alien Encounter is never coming back. It's a cult classic in every sense of the word. People miss it and hold it on a pedestal now, but when it was around no one rode it. That's why it's gone, it was unpopular.

 

Imagine taking a date home to the house, and she sees the "hitchhiking ghosts room". Isn't that the woman's cue to get the hell out of the house and never come back?

 

Hey, I know some girls who would really like a Hitchhiking Ghosts room!

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Imagine taking a date home to the house, and she sees the "hitchhiking ghosts room". Isn't that the woman's cue to get the hell out of the house and never come back?

 

Hey, I know some girls who would really like a Hitchhiking Ghosts room!

 

Your fellow cast members don't count!

 

I love the Haunted Mansion as much as the next coaster nerd. But, I don't go theming out my living room with red velvet curtains and hitchhiking ghosts. It's possible to take things a bit too far, and I think that guy does.

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Imagineers must be near sucicidal after reading the comments posted on various message boards about Monsters Inc Laughter Floor.

 

I know Tussauds managers regularly read a few of the UK message boards so I guess it's inevitable that companies like Disney would do the same. I've yet to see any of the suggestions about Tussauds parks ever appear in reality though.

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Of course they read the boards. It's human nature to want to know what people are saying about you. Saying "only at home when they're bored" is a lame comment though. That's like me saying "sure, I eat....but only when I'm hungry." Just admit that people are paid to research feedback. It's what every good company does to stay on top. Although I sometimes feel Disney must practice "selective reading."

 

Anyway, since they need stuff to read tonight when they're bored, I'll quickly summarize (IMHO) what sucks:

 

1. Wand.

2. Hat.

3. "Rockin'" (insert ride here).

4. Epcot losing its identity.

5. Stitch Encounter.

6. Using an abundance of Pixar rides as a crutch for a lack of imagination.

7. Insane ticket prices.

8. Lack of Toad.

9. The latest version of Journey Into Imagination...or whatever it's being called now.

10. Eisner. Yep, he still sucks.

 

Now get to work on correcting that stuff. Thanks.

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