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Posted

^^ You do realize that they bring a TON of $$ to the area and it is because of them that WDW has the hours and the staffing that it does this time of year... right? It is important to be respectful and grateful for all of your customers no matter what industry you work in - but especially the hospitality industry.

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Posted

^ Well said. I couldn't agree more. When I worked for the parks we always had groups that weren't always the customers you were happiest to see, but the fact that they bring in money to your establishment means you should at least show them some amount of respect, even if they don't seem to respect you.

 

They are keeping your employed.

 

--Robb

Posted
^ Well said. I couldn't agree more. When I worked for the parks we always had groups that weren't always the customers you were happiest to see, but the fact that they bring in money to your establishment means you should at least show them some amount of respect, even if they don't seem to respect you.

 

They are keeping your employed.

 

--Robb

 

Well, except for the one time a huge group of them were flashing their boobs to people in the FastPass lane in Test Track... about 15 Disney security and 10 CMs were hospitable to them all the way to the front of the park and out of the gate.

Posted

No one's saying it's okay for them to break rules, we're just saying there's no reason to be all obnoxious to them.

 

Think how excited they are to be in America and go to all of these parks. They're supporting the economy and traveling.

 

You get any group of teenagers together (no matter where they're from) with limited adult supervision and there's going to be trouble.

 

Matt, wait till you have to work a grad nite!

Posted
^^ You do realize that they bring a TON of $$ to the area and it is because of them that WDW has the hours and the staffing that it does this time of year... right? It is important to be respectful and grateful for all of your customers no matter what industry you work in - but especially the hospitality industry.

 

I totally agree that they help out the company & bring in a lot of $$. I would just like someone to explain to them the rules more clearly about how to behave at parks, about line cutting, & be more respectful to Cast Members directing them for certain attractions like when loading them on a one wait for the Cast Member to tell them to board rather than have them all stampede to try to get on at once.

 

^I've already worked a college Cheerleader convention & had to deal with a bunch of drunk cheerleaders all night which was interesting I'm sure Grad Night will be worse.

Posted
Well, except for the one time a huge group of them were flashing their boobs to people in the FastPass lane in Test Track...

 

What's the problem?

Posted

You get any group of teenagers together (no matter where they're from) with limited adult supervision and there's going to be trouble.

 

From what we saw the "adults" were there, egging on the kids.

 

One situation alone shouldn't condemn a whole group of tourists from Brazil. Overall many interactions with other tour groups from Brazil have shown bad behavior is present in a larger percentage than other in park tour groups. Nobody seems to be complaining about Japanese tour groups in the parks. (Conversely most of the time I heard about American teens infecting the resort, minus grad nights, the negatives come out in the resorts instead of the parks.)

 

As for the problems with flashing, I don't mind a nice set myself ( ) but I imagine Mr and Ms Middle America, who had the warning paced outside The Making of Me for, would find it objectionable.

Posted
I would just like someone to explain to them the rules more clearly about how to behave at parks, about line cutting, & be more respectful to Cast Members directing them for certain attractions like when loading them on a one wait for the Cast Member to tell them to board rather than have them all stampede to try to get on at once.

 

Didn't you say you're from New Jersey?

Posted
Well, except for the one time a huge group of them were flashing their boobs to people in the FastPass lane in Test Track...

 

What's the problem?

 

There's a music festival in Columbus, Ohio that is held every summer called "Comfest". Many women go topless there as it's legal in Columbus. It sounds cooler than it is because 95% of the time you just don't want to see boobs on filthy hippie chicks with underarm hair.

 

But that other 5% of the time, it is magical.

 

Overall many interactions with other tour groups from Brazil have shown bad behavior is present in a larger percentage than other in park tour groups. Nobody seems to be complaining about Japanese tour groups in the parks. (Conversely most of the time I heard about American teens infecting the resort, minus grad nights, the negatives come out in the resorts instead of the parks.)

 

I've seen the South American tour groups a few times at WDW. While they are annoying, I doubt they're as bad as the ghetto American HS groups that like to start fights at the All-Star Sports at 4 AM and then threaten to sue Disney after Disney correctly boots them out for being a liability to the other guests.

Posted
^^ You do realize that they bring a TON of $$ to the area and it is because of them that WDW has the hours and the staffing that it does this time of year... right? It is important to be respectful and grateful for all of your customers no matter what industry you work in - but especially the hospitality industry.

 

I totally agree that they help out the company & bring in a lot of $$. I would just like someone to explain to them the rules more clearly about how to behave at parks, about line cutting, & be more respectful to Cast Members directing them for certain attractions like when loading them on a one wait for the Cast Member to tell them to board rather than have them all stampede to try to get on at once.

 

 

Wait a minute, you mean to tell me that guests from a different culture don't automatically know how everything works the second they step foot on WDW property?

 

Your job is to treat them respect, no matter what they are doing. Especially considering they probably have no idea what they are doing isn't acceptable.

Posted
^^ You do realize that they bring a TON of $$ to the area and it is because of them that WDW has the hours and the staffing that it does this time of year... right? It is important to be respectful and grateful for all of your customers no matter what industry you work in - but especially the hospitality industry.

 

I totally agree that they help out the company & bring in a lot of $$. I would just like someone to explain to them the rules more clearly about how to behave at parks, about line cutting, & be more respectful to Cast Members directing them for certain attractions like when loading them on a one wait for the Cast Member to tell them to board rather than have them all stampede to try to get on at once.

 

 

Wait a minute, you mean to tell me that guests from a different culture don't automatically know how everything works the second they step foot on WDW property?

 

Your job is to treat them respect, no matter what they are doing. Especially considering they probably have no idea what they are doing isn't acceptable.

 

I'll go a step further. If you have Brazilian friends/co-workers, as you say. Try to pick up a little Portuguese so that you can help correct the problem in a polite manner.

 

In the grand scheme of life, it could hurt to learn more. Also, remember these "horrible" tourists, also save those living in Florida from having to pay a state income tax.

Posted

 

I've seen the South American tour groups a few times at WDW. While they are annoying, I doubt they're as bad as the ghetto American HS groups that like to start fights at the All-Star Sports at 4 AM and then threaten to sue Disney after Disney correctly boots them out for being a liability to the other guests.

 

Again I agree, there are many bad groups from every demographic, and I know of many high school groups who cause lots of trouble at resorts. I remember this used to be a big problem when they'd have football teams there. I do take offense to the "ghetto" term, as it's a broad assumption, and it's simply not the case (yuppies get into fights a ton too).

 

South American tour groups are stereotypically overly sexual and loud, being annoying for longer periods at parks, but I agree that there are more "dangerous" groups.

 

As for how Disney should treat them, they buy their tickets through group sales. Group sales, if they don't already should, tells them the rules and restrictions for the parks. As any other admission buying guest, they deserve the respect and trust of the CMs and guests. If they break the rules there should be consequences, like any other guest, since it interferes with the park experience of others.

Posted

^I agree that Group Sales should lay down a few basic rules, but many of these international groups are from a different culture and may not understand every little thing.

 

I personally try to learn about each culture we go to and make sure to let our tour participants know that, but most tour companies won't bother their customers with stuff like that.

 

South America (Brazil especially) is very different than the US. I've been there. There's no concept of personal space, people are very much into PDA, etc.

 

It's no different than when we go to Disneyland Paris and have to put up with the locals pushing, spitting, and smoking in line.

Posted
I do take offense to the "ghetto" term, as it's a broad assumption, and it's simply not the case (yuppies get into fights a ton too).

 

Considering your location is listed as Dayton, you should be quite comfortable with the word "ghetto".

 

Posted
^^ You do realize that they bring a TON of $$ to the area and it is because of them that WDW has the hours and the staffing that it does this time of year... right? It is important to be respectful and grateful for all of your customers no matter what industry you work in - but especially the hospitality industry.

 

I totally agree that they help out the company & bring in a lot of $$. I would just like someone to explain to them the rules more clearly about how to behave at parks, about line cutting, & be more respectful to Cast Members directing them for certain attractions like when loading them on a one wait for the Cast Member to tell them to board rather than have them all stampede to try to get on at once.

 

 

Wait a minute, you mean to tell me that guests from a different culture don't automatically know how everything works the second they step foot on WDW property?

 

Your job is to treat them respect, no matter what they are doing. Especially considering they probably have no idea what they are doing isn't acceptable.

 

I'll go a step further. If you have Brazilian friends/co-workers, as you say. Try to pick up a little Portuguese so that you can help correct the problem in a polite manner.

 

In the grand scheme of life, it could hurt to learn more. Also, remember these "horrible" tourists, also save those living in Florida from having to pay a state income tax.

 

I took basic Spanish in high school & failed epically at it & that was way back in Junior year. Me learning another language isn't happening anytime soon & I'll probably get Spanish & Portuguese confused if I tried becuase they sound simular. When I go back to college in a year I would like to study Japanese because of Japan 2011 (hopefully) & I'm just really interested in Japanese culture. Yeah & I no it is one of the hardest languages to learn.

Posted

 

I took basic Spanish in high school & failed epically at it & that was way back in Junior year. Me learning another language isn't happening anytime soon & I'll probably get Spanish & Portuguese confused if I tried becuase they sound simular. When I go back to college in a year I would like to study Japanese because of Japan 2011 (hopefully) & I'm just really interested in Japanese culture. Yeah & I no it is one of the hardest languages to learn.

 

So you ranted about how Brazilians don't seem to respect the rules/understand the different structure, yet also don't want to make the effort to try and learn some of their culture/language so you can better deal with them as a CM?

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