Yeah, looks like the chain trough is completely damaged there. There must of been a bend or something already wrong there and must of gotten worse over the off season and probably ended up like that when they were doing the initial testing. First time I've seen that happen on a chain lift. Probably waiting on a new one to get made.
Is this common on Arrow/Vekoma Multi inversion rides? I remember this occuring to Vortex two years ago at KI.