Line jumping at the DLR

[Mechanic]

Yes, it has been getting steadily worse over the past several years and does really need to be adressed more seriously by Disney. I think that training cast memebrs in how to deal with these situations should be mandatory and that line policies need to strictly enforced. I personally have no issue with someone rejoining their group if they had to leave to take a child to the restroom, but that's providing that they actually have a group to rejoin. I doubt that many others would object to such a scenario either, but the fact that many people would try to take advantage of any such allowance makes it all the more difficult to deal with. Luckily, or perhaps diplomatically, I've never gotten into any situations that deteriorated into anything regrettable while managing to keep would-be line cutters from passing myself and my family in line.

[Coasterlvr_nc]

I have also seen this problem quite a lot. I do like one policy I saw being utilized at BGE, My brother and I were in line for Griffon, and he needed to use the restroom. So me knowing the rules about line jumping, told him to ask one of the employees about using the restroom. They Op standing at the entrance gave him a card that stated that he was in fact in line for Griffon (sort of like a bathroom pass) which gave my brother proof that he was in line.

[kidaftersunset]

You know, I really do whatever I can to prevent line jumping. At Space, if someone claims that their party is at the load area we tell them too bad. Now, if they are at greeter and tell us their party is in line, we will generally allow them to rejoin simply because we know that they can't really get past our merge point and usually see them coming because nobody ever knows where the restrooms are.

 

Line jumping can be very difficult to prevent though when we have a full concourse and things. Either way, if I have more than one witness, the guest is out of the line and I generally walk them back to the beginning. I have only had one instance where I had to threaten to call security. I pulled out my cell phone and the problem was instantly solved. (And before you yell at me for pulling out my phone, the guest was getting confrontational and I had no other access to a phone at the time.)

[KerryB]

Surely the Mouse could create a "re-education" theater....line jumpers and other non-magical/joyful acting individuals could be taken there for an hour or two of thoughtful instruction and training on how to be a responsible human within the confines of the Disney Experience. Since they won't eject jumpers from the park...I say assimilate them to the Mouse way!! (this particular mickey emoticon needs devil horns or at least a devilish sneer, but I don't know how to do that!)

[PURE]

^^As much as I'm thankful you do that even if its not part of your job, there aren't a lot of employees like you, most don't care.

 

 

As someone who has worked at WDW, I can tell you that no guest would ever actually get kicked out of a Disney park for line jumping (save for a guest who becomes violent...maybe LOL). The most that would happen is a "Don't do that again. Have a magical day!"

 

Here ya go people, straight from the source. Wanna know why line cutting is bad and going to get worse? Policies like these.

 

I'm sick of companies putting up with guests crap because they're afraid of the bad publicity "Wah, they kicked me out of the park for meeting my friends in line" (which is line cutting). Stick to your guns be a good enough quality company and the bologna bad publicity will bead off your back because it won't even matter.

 

If people think they can get kicked out they'll behave, which is why Disneyland is (or used to be when it came to line cutting) such a nice park, they don't put up with unruly guests.