^ It was last Saturday. I'm not the most seasoned theme park traveler out there, but I have been to quite a few parks across the US, over 250 coasters, and believe me, the employees were not trying hard to dispatch trains. They were very, VERY slow with no sense of urgency at all. I'm very aware it was one of the busiest days of the year for the park and that is all the more reason it was frustrating to see no sense of urgency.
Having said that, I don't believe it had anything to do with the employees themselves, I believe that is how they've been trained to do things. It's a small park hundreds of miles away from any other parks. In some ways I don't think they truly know any better and don't think most of the patrons know any better. The fact that you said "We're trying. Honestly." just proves that point. Because in comparison to every other park I've been to, you guys weren't trying.
Still a fun park on a slower day. SOOO much potential, and it's great to see so many people there. It's great to see some of the recent investments in making the park better. I'd just like to now see them take the next step and operate their park more efficiently. Make some investments in customer experience instead of another ride this time. I'm sure they'll eventually get there.
BTW, LOVE Nick Norton's magic show! It really gets better and better every year.