I bet the people that are complaining about how things are being ran have never planned a trip. I spent weeks planning a trip to Orlando and that was just for me and my wife. I can't fathom how long Robb and Elissa have spent trying to plan 3 different trips for that many people visiting that many parks. All the checking and rechecking, getting hotels, getting transportation, trying to make it reasonably priced. I applaude all their hard work.