-Operations. It was obvious the crew that night wasn't prepared. You could tell they were training people, I didn't really appreciate being stapled, nor did I appreciate not having a choice of seats. If a guest requests a row, you would think that a park that is trying to turn itself around would be all about granting the request to keep the guest happy. Guess not!
Again, my complaints could all be solved by the end of summer. I look forward to coming back in a few months to see how things may or may not have changed.
Sometimes the Operators get warned for letting guests have choice of seating. If one guest gets a choice then all others will expect the same treatment which backs up the queue.
Of course this isn't always the case but it's the first reason that comes to my mind against it.
Back when I was an OP on Deja Vu we were told to not allow choice of seating however if a guest was polite enough in there request and the line was not long I would have them wait to the side for the row they requested, which usually meant they had to wait an extra train.
In the end though, it depends on which OP you ask. Some don't mind and others are quick to deny you.