N'at Man Posted April 12, 2006 Share Posted April 12, 2006 I booked a room at the Phantasialand Hotel for September. I received an automated reply with the details I entered but they didn't take my credit card info and I didn't receive a confirmation number. A message said that my request would be processed shortly. It's been over a week and I haven't heard back. DerekRx is also in the same situation. Does anyone know how this process works or how long I should expect to wait for a response? Does this sound normal? I hesitate to reply to my e-mail at this point because I don't want to possibly confuse them especially since I would be writing in English. Thanks. Link to comment Share on other sites More sharing options...
SharkTums Posted April 12, 2006 Share Posted April 12, 2006 We did our reservations by fax and got a confirmation number right back, so sorry, but no help here! Link to comment Share on other sites More sharing options...
Jeezus Juice Posted April 16, 2006 Share Posted April 16, 2006 It took me just over a week to recieve a form by e-mail to fax back to them with my credit card infromation. I faxed that back last week and I've yet to hear from them. I hope everything got to them ok! Hope that helps! -Don "In the same boat" Garrison Link to comment Share on other sites More sharing options...
N'at Man Posted April 17, 2006 Author Share Posted April 17, 2006 After two weeks I received my e-mail confirmation from the park. I have to send them my credit card info but at least now I have a confirmation number and I know they set aside the correct room type. Link to comment Share on other sites More sharing options...
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