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Posted

Just got back from Chessington from its official opening day for 2009. I went with two of my best friends, which really helped to make this trip an awesome day out!

 

Like Craig has noted, the park is looking great this season and I have to agree, it is looking much nicer than last season. Due to the weather the park was basically ours. Despite the lame weather the atmosphere around the park was great with everyone having a good time.

 

A huge thank you needs to go to the ride operator Emma and to Sophie over at guests services. My friend lost her glasses on Vampire and straight after informing the ride team, the ride was haulted and a search was conducted by Emma, although the glasses have not yet been found, her details were taken by both the Vampire team and Guest Service. I was very impressed with the action taken and would like to say thanks to those who were involved. Afterwards we were informed we were able to get an exit pass to make up for the loss of the glasses, which once again was very nice of the park and I am very thankful.

 

Ride Count: 15

Billy's Whizzer - 1 - Very moist!

Roger The Dodgers Dodgems - 2 - Great ride for getting even with your friends, who had it coming after stealing the car that you wanted!

Tomb Blaster - 2 - New record high score of 27400, granted only 3 people were on that train but I still proud of it!

Dragon's Fury - 1 - It feels so good to get back on this spinning machine!

Safari Skyway - 1 - Best bit of the ride is when you wobble the train! Just a shame that the audio wasn't working.

Runaway Train - 1 - Riding in hail stones actually makes this ride more fun!

Dragon Falls - 1 - Another very moist experience! This ride is looking very good this season, with the dragon being painted as-well as new rocks placed after the first drop.

Bubbleworks - 1 - Moist and bubbly! The front of the building is looking great after a repaint.

Vampire - 2 - I kicked a tree, my friend lost her glasses, it was raining and it was rough but you can't help but love Vampire!

Rattlesnake - 1 - Call me emo, but I've missed this little ride!

Black Buccaneer - 2 - This ride is feeling pretty damn forceful this season!

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Posted

Great trip report Will.

 

Its nice to see the park taking such good care of their guests even with something as simple as losing a pair of glasses. And you got an exit pass, thats what I call customer service!

 

As I sit here with a pint right now I would like to say "Heres hoping for a great 2009 season at Chessington World of Adventures and Zoo!"

 

-Craig

Posted
A huge thank you needs to go to the ride operator Emma and to Sophie over at guests services. My friend lost her glasses on Vampire and straight after informing the ride team, the ride was haulted and a search was conducted by Emma, although the glasses have not yet been found, her details were taken by both the Vampire team and Guest Service. I was very impressed with the action taken and would like to say thanks to those who were involved. Afterwards we were informed we were able to get an exit pass to make up for the loss of the glasses, which once again was very nice of the park and I am very thankful.

 

I know, the team over there are great. I lost my mobile on vampire (three days old too ) and they searched the entire ride area at the end of the day. I know they didn't find it, but the effort that guest services puts into each customer is fantastic.

Posted

The Guest Services effort reminds me when I lost my glasses at Idlewild's Soak Zone waterpark and they stopped the slide that they fell off on to look for them. Because when they hear of an object being lost on a slide or wavepool they go out of the way to empty it out if it's a pool or stop the jetstream if it's a slide to find the object and return it to the owner.

 

Because by their ruling, they have to protect the safety of other guests and the slide I lost them on they said going over an object at 25mph does not feel very good.

 

Good trip report, and it's great that the park went out of the way to help your friend!! very good!!

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