Alright... Since I'm the new kid, I would like to start by saying: I hope I don't step on anyone's toes in any post I may make at any time... Now... On to this discussion... I have read most of the posts on this incident; Many valid points were stated. Here's my take on it... As a former SF Ride Op & grease monkey, I have seen the decline in the intelligence of the staffing at many parks - some for the area they are located, some due to the "lack thereof" concern/effort towards their jobs/responsibilities & some are because these TP's are placing ill-prepared Ops in positions they don't necessarily belong due to their issues with LOS. ALL of the ride's rules are in plain english in every SOP for EVERY ride in EVERY park. So... Who's to blame...? The park for having Ride Ops that disregard the guidelines of their jobs...? The Op for not obeying the SOP and violating park regulation...?
Now... As for the flip side of the coin... Let's look @ the Angry Patron angle. Yes - it happens more frequently than you think. I was actually involved in an incident where I wouldn't allow a political official's daughter ride a very famous woody for disobeying park rules. Nothing ever came of it, but the guests having issues for whatever reason alway talk big at the ride and it happens often. So, it may have been a case of this decorated war hero (regardless of how the investigation turns out, he will always deserve the dignity & respect he has earned) may have griped a hair to get his way. Instead of having it become an GR/PR issue, they took it upon themselves as Ops to poorly accommodate his request. Poor decision, but a possible scenario...
(Before anyone flies off the handle, I AM NOT in any way personally stating this is why the tragedy happened. If it comes out in the investigation that it was, then so be it. It is merely an angle that has been brought up and I'm chiming in with my thoughts about it...) I hate to say this... But I will. Those questioning the Suicide Angle - may not be too far outside the ballpark. I see it this way (not morbid, just from taking in facts) - the family members were very calm in the news broadcast (including, I want to say, the sister that was at the park with him and his kids) & it was the only ride he rode all day. IF this theory were true, it may never come to fruition that it was the motive of his "last ride"... Regardless, thoughts then return to the Op that let him onto ROS... Kind of a dizzying run around if you ask me...