New guy here. I was in row 12 and two trains away from boarding. As train #2 was arriving in the station, the station attendant on the back right hand side of the station announced, "No phones are allowed on this ride, if you have anything in your pockets it will fly out!!" As the riders were getting off the ride, one of the riders in row 10 notified he got hit in the upper left lip by something. He didn't look like he was bleeding, just was concerned. One of the medics came up the elevator and attended to him. Kudos to Dollywood for making sure safety is their number one priority!!! They kept cycling the ride and looked inside the cars to see if anything fell off the trains. The ride attendant told us we've been running with no problems since they opened for the Christmas part of the season. I'm no expert but, from what I saw the ride was only shut down due to that issue. The ride was able to cycle with no problems! We ended up leaving the line because we had to go home, the wait was 35 minutes but we had waited 1.5 hrs in total. I really wasn't disappointed that I didn't get to ride as I have already ridden it before. I must add they were running the ride with 2 trains and as soon as the previous train hit the brakes behind the station the next train would be sent out!!! Best I've seen this ride run!