WOW! So he was THAT guy! I work games over at Crackaxle and I have received SO MANY complaints about wait time and not being able to get on the seat they want. I was working at a game and then I noticed a big racket over at The Rattler with security and people leaving the ride AND a manager going. I asked my security guard friend what was going on and then he said some stubborn a hole complaining.
I've heard and know people in rides who are jerks and say the truth to people in line but he should have let people behind him cut in front of him. It's pretty simple. When we have people complaining about games, I hate when people say "I WANT TO SPEAK TO YOUR MANAGER! " or "YOUR SUPERVISOR ISN'T GOOD ENOUGH! " As for the refund goes, you need to read the small print of your tickets and when you enter the park.
Anyways, lets talk about The Rattler or how disappointing the Sky Screamer was?