The following is a copy of an e-mail I sent to the management of Six Flags Discovery KIngdom, California, a sad excuse for a family amusement park. We were already disappointed with the place before the following incident happened. I really have no one to blame for what happen to my child but myself, but I did expect alittle help from the people who work there.
On July 18,2007 we were at DiscoveryKingdom with our 5 year old child. She disappeared from our sight. We could not find her. After a few minutes of looking for her, I informed a park worker that my child was missing and I needed to get security to help me. The worker DID NOT have a radio and told me to try asking the attendant at a near by attraction. That worker also DID NOT have a radio and told me to go to another attraction and MAYBE someone there would have one. That worker did have one-I do not know who that person called but I excepted someone to help me or show alittle concern that maybe this may be a SERIOUS SITUATION. NOT ONE SECURITY PERSON EVER APPEARED. In the meantime, my husband ran to the guest relations to alert security that a child was missing. Their answer to him was "fill out a form" ARE YOU KIDDING ME! IS THERE ANY ACTION PLAN TO STOP A POSSIBLE CHILD ABDUCTION? DOES YOUR COMPANY TREAT EVERY LOST CHILD SITUATION THIS WAY. My child did reappear after 15 minutes-she had decided to ride on the train by herself. WE WERE LUCKY. WHAT HAPPENS THE NEXT TIME AND THE CHILD NEVER REAPPEARS. IS FILLING OUT A FORM GOING TO HELP THAT SITUATION? When my child came back to me, we went to the front gate to wait for my husband. While we were waiting I noticed that PEOPLE WERE ALLOWED TO LEAVE! WHY WASN'T THE GATE CLOSED AND PEOPLE STOPPED FROM LEAVING. IF A MOLESTER HAD MY CHILD SHE WOULD HAVE BEEN GONE! THIS SEEMS TO BE OK WITH YOUR COMPANY! When I realized what WAS NOT HAPPENING(PEOPLE NOT BEING ALLOWED TO LEAVE) I WAS FURIOUS. OF COURSE I SCREAMED AT THE 18 YEAR OLD MANAGER. SHE DID NOT CARE. YOUR COMPANY DOESN'T CARE. Disneyland, Target,Toys R' Us HAVE ACTION PLANS. When there is a lost child-THE GATES/DOORS ARE LOCK AND NOONE IS ALLOWED TO LEAVE! SHAME ON YOUR STAFF. THEY ARE POORLY TRAINED. I hope this NEVER HAPPENS TO ANYONE AT YOUR PARKS.
