TNT wrote:Kinda hard to enforce that once the raft leaves their immediate control. Sure the lifeguards can yell at them, but the people that aren't holding on are going to let go again as soon as they think they can't be seen. The only logical solution is to send a lifeguard with a squirt bottle down with each group, they let go the lifeguard uses the squirt bottle.
Guest:*lets go of hand holds*
Lifeguard: "No, bad." *uses squirt bottle*
Guest: "hisss" *grabs hand holds*
"Bad guest... bad!" LOL! Unfortunately, the staff has to care about that at least a little bit, and this year's staff hasn't been trained to do that, in my experience.
Three incidents, all within one visit to HH a few weeks ago:
1) Tube Slides: While it is not unusual for them to have only one lifeguard at the top running all four slides, The person at the top was not a lifeguard, but wearing a t-shirt that said "Attendant". He was in no hurry to make his circuit around the four stations, and said nothing to riders as they went down. No "Keep your arms and legs off the sides, face forward, don't spin" lecture that is usually so common on this ride. One person even asked to go down backwards, and the "Attendant" said "Sure." and proceeded to push him down the slide backwards.
2) Wahoo Racer: Similar incident here... "Attendant" at the top, with riders on the left side going down at different times than riders on the right. Pretty much letting family groups go when they wanted, as long as the bottom was clear. No "On your mark, get set, go" routine that used to be common.
3) Gulley Washer Creek: Lifeguards all around here (and I should point out they were at the bottom of the above rides as well), but I only saw a couple doing what I call the "Head Bob Dance"... the up-and-down sweep-the-entire-area with your direct line-of-sight procedure that works so well here.
What is going on, SFSTL? Is guest safety no longer a priority?
I was hoping to get a Visit Survey after this visit, but haven't gotten any yet this year for any of my visits. I've only had the one HH visit so far this year, and sincerely hope my next visit is different.