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Dione is annoyed with SFMW right now . . .


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So they sent us our 2005 season passes, with instructions to activate them online. Mine came in the mail last week. (Do I really have to stare at Mr. Six all year?) Hers never came.

 

So I went online to have a new card sent to her, as the Six Flags FAQ's asks people to do.

 

But they want $11 in shipping to send her new pass to her UPS!!! That doesn't make any sense; if they sent mine free???? Why can't they just print up another one and send it out? Or even just let her do the voucher thing like they do for first-time passes?

 

Needless to say, she's a bit annoyed. She'll be calling Six Flags main customer "service" line today; hopefully, they'll arrange something. We'd hate to have to boycott them this year, especially since my season pass is already paid for.

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Seems to me that she could just show up at the park with the necessary documentation and get her pass there, no? And you did get a bring-a-friend- free ticket, right? So at the least she could get in and play. But yeah, the $11 UPS charge is a damn rip. I mean, I just got amazon to ship me a new tuner for free, and that puppy weighs a lot more than a piece of plastic with Mr. Six's picture on it.

 

FWIW, I've actually found SFMW's by-phone customer service fairly responsive, astonishingly enough.

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Seems to me that she could just show up at the park with the necessary documentation and get her pass there, no? And you did get a bring-a-friend- free ticket, right?

 

Nope, I don't have the ticket book yet. I understand that you get those at the clock tower the first time you go on the pass.

 

She *COULD* get the pass at the park, I suppose, but she doesn't want to--she wants it mailed, just like mine was.

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