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Palace Parks Platinum Pass Entry Procedures


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2021 is the first year that Palace Entertainment started offering a Platinum Pass good at all their American parks.  It is supposed to offer free admission and free parking at all their US properties.  Since I live so close to several of them and not too much more expensive than my Lake Compounce season pass, it made a lot of sense for me to purchase one.

While the entry process with season passes for other chains like SeaWorld, Cedar Fair, and Six Flags is straightforward, there has been zero consistency with how you enter a Palace Park.  I wanted to make this forum to figure out how Platinum Pass holders go about entering their non-home Palace Park.

Thus far, I have seen how Lake Compounce, Kennywood, Dutch Wonderland, and Idlewild handle it, but I would love to hear how the other parks are handling it.

 

Dutch Wonderland- Parking is not included.  Passholders can proceed directly to the turnstiles.

Idlewild- Now you can go straight to the parking booth.  Your home park used to have to call Idlewild to be added to a guest list.  Lake Compounce was surprised Idlewild had this policy and is investigating how it can be streamlined in the future.  If you're unfamiliar with Idlewild, the park is set up that you must purchase admission at the parking booth, which is why you can't just go to guest relations like the other parks.

Kennywood- Go to guest relations.  Passholders will receive a paper ticket that can be used to enter the park at the turnstiles.

Lake Compounce- Proceed directly to the turnstiles.

Noah's Ark- Go to guest relations.  The pass does not scan at the standard turnstiles.  The pass got me preferred parking for free.

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I guess I shouldn’t be surprised because their parks seem to be run horribly but having to pay for parking at Dutch Wonderland when their website says parking is included at all US parks is annoying.

I also wonder what is going to happen if someone tries to go to Idlewild on a day that their home park is closed (especially if someone isn’t aware of the policy and doesn’t call ahead of time).

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32 minutes ago, YoshiFan said:

I guess I shouldn’t be surprised because their parks seem to be run horribly but having to pay for parking at Dutch Wonderland when their website says parking is included at all US parks is annoying.

I also wonder what is going to happen if someone tries to go to Idlewild on a day that their home park is closed (especially if someone isn’t aware of the policy and doesn’t call ahead of time).

Lake Compounce was stunned that was Idlewild's policy, so I'm hoping they can raise the issue to streamline it going forwards.

16 minutes ago, coasterbill said:

Life Hack: Streamline your experience and avoid all of these trips to guest relations at Palace Entertainment parks by not going.

GIF by Identity

But Boulder Dash and Phantom's Revenge...

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Nice to see Palace Parks and Entertainment making this option available.   I'm not surprised about the admission issues at different parks.  Cedar Fair ran into similar problems a few years ago.  I remember having a Dorney Park Platinum pass the first year it was offered and having to: sign in Cedar Point, be escorted through a special area at Valleyfair, having to get a paper ticket from Guest relations at Michigan's Adventure, scanning at the gate for Geauga Lake.

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