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Universal Orlando Resort (USO, IOA) Discussion Thread

P. 611: Full Halloween Horror Nights 2021 lineup revealed!

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Adam: did you happen to see how they were implementing the system? Are they doing the different pricing levels for shorter wait times like other parks? Or just using Q-bots as a straight replacement for express?

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I'm surprised that those Qbots don't get more hate here, I read other blogs and you almost fear to say that you like them. We bought them on nearly every park that has got them, mainly SF parks and we loved it. It is just so much more relaxing to sit somewhere or take a minor ride than waiting in-line. I never understood the haters. You see, when you come from Abroad and you always think "This might be the first and last time I will be at this park, so better make it count." you certainly spend the extra money without blinking.

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I read other blogs and you almost fear to say that you like them.

Short answer: The haters are just jelly.

 

Long Answer: Find any of Robb's excellent posts about why they work, and how people are bitter simply because they're not willing to pony up the extra cash for them.

 

I can't believe people are still trying to demonize queue skipping measures nearly twelve years after they were introduced. Don't people know how to get over it?

 

By the way, I'm *thrilled* that Universal is moving to Q-Bots. I love the system and look forward to using it on a future trip.

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You see, when you come from Abroad and you always think "This might be the first and last time I will be at this park, so better make it count." you certainly spend the extra money without blinking.

 

I doubt I would've been able to do everything at SFMM in a day, so I love the them. I'd spent so much on the flights, it really did seem like a drop in the ocean in comparison! And there was no way I was braving a 2 hour queue for X2 in the Cali sun. Big thumbs up to Universal for bringing it in, is it in place/being tested at USH?

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I loved Universal Express when I've used it and I am sure I will love this system too. I'll just need to remember to bring a ziplock baggy to stick it in while riding Bluto's Bilgerat Barges.

 

The employees look miserable and quite depressing. I thought greeters were supposed to greet.

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I'm surprised that those Qbots don't get more hate here, I read other blogs and you almost fear to say that you like them. We bought them on nearly every park that has got them, mainly SF parks and we loved it. It is just so much more relaxing to sit somewhere or take a minor ride than waiting in-line. I never understood the haters. You see, when you come from Abroad and you always think "This might be the first and last time I will be at this park, so better make it count." you certainly spend the extra money without blinking.

 

Hell, there are still people who gripe about Disney's Fast Pass--and everybody who buys a ticket has access to that.

 

Qbots > Pieces of paper.

Edited by cfc
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I loved Universal Express when I've used it and I am sure I will love this system too. I'll just need to remember to bring a ziplock baggy to stick it in while riding Bluto's Bilgerat Barges.

 

Don't they have the plastic container in the middle to prevent items from getting wet?

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I'm usually a Q-bot hater

I have lost any respect for you after this statement. There is absolutely no reason to hate the Q-Bots. None. I don't even want to hear your reasoning. It would just make me respect you less.

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I was just about to mention Horror Nights! Q-bots for Horror Nights could be a life saver, it will be interesting to see how they implement those for HHN. Thinking about HHN just reminded me that there will be no more Jaws night rides ever again , just another reason to possibly skip it completely this year in favor of Halloscreams.

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Something that I don't think has been mentioned yet is that Universal is doing something very wrong with the Qbots. For example on Hulk they would scan your qbot, then make you put it in a locker?!!? WTF?!?! Come on Universal, the Six Flags parks don't even require this. It has a carabiner for a reason!

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^ I can see that, but it will create so many other problems. Remember, guests are stupid. What happens let say if.... the person they checked in with gets bumped from rotation, and it's a different person now at the greeter position? You've seen guests at the lockers. How many of them can't figure out such a simple concept of renting them, even when they are free, and it takes someone 10 minutes to go through the process.

 

The device is on a very secure carabiner for a reason. If anything they should just tell them "put it in a secure pocket" which also makes no sense because I guarantee you that carabiner is going to be way more secure than any pocket!

 

Having to check in, and then leave the person who checked you in, go and perform a task, and then come back again, makes no sense. It's actually an inconvenience to the guest and it's potentially confusing on top of it.

 

I really hope they sort that out.

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As I posted when I was at SFGAm last year:

 

BEST INVENTION EVER!!!

198748_2050605378973_1059632064_31970078_2230762_n.jpg

 

And I'll be using it during our trip this summer at whatever park has them!!!

 

I totally agree with the above though, the locker thing makes absolutely NO sense. No other park that I've used Qbot at has this policy, and many of them have rides way more intense than Hulk.

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Given how popular these devices are at the parks they're already installed in, I'm surprised it's taken this long to get them trailed at other big chains.

 

The storage issue is odd, but hopefully they get all the teething issues sorted and roll these out soon!

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I think my favorite part of this TR is the apathy shown in the majority of your cast member photos!!! Leaning over, resting on queues, a look of utter despair, etc.

 

So happy to have Qbot in Florida!!!! Long live Qbot and the Qbot Minions!!!!!

 

That is the first think I thought when I looked at the first picture, but then it kept going.

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I don't mean to be a GP, but what makes Q-Bots any better than the existing ticket system for the guests who use it? It seems like it's much easier to just scan a ticket and step into line than to fiddle with a Q-Bot and wait a set number of minutes first. In addition, Q-Bots are water-sensitive, need to be returned, and require an educational video that makes lines longer and slower at every location that sells them. I have no problems with line skipping or improving existing systems, but, to me, this seems like a step backward.

 

Sorry to dissent from the majority, but can someone help me understand why this is the majority opinion?

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I don't mean to be a GP, but what makes Q-Bots any better than the existing ticket system for the guests who use it? It seems like it's much easier to just scan a ticket and step into line than to fiddle with a Q-Bot and wait a set number of minutes first. In addition, Q-Bots are water-sensitive, need to be returned, and require an educational video that makes lines longer and slower at every location that sells them. I have no problems with line skipping or improving existing systems, but, to me, this seems like a step backward.

 

Sorry to dissent from the majority, but can someone help me understand why this is the majority opinion?

 

I agree as well. To add to this, if they have to be put in a locker, they are even more convenient. I know that the argument for them is you don't know their reason for switching, but I'm positive this is more inconvenient for any resort guest.

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I don't mean to be a GP, but what makes Q-Bots any better than the existing ticket system for the guests who use it? It seems like it's much easier to just scan a ticket and step into line than to fiddle with a Q-Bot and wait a set number of minutes first. In addition, Q-Bots are water-sensitive, need to be returned, and require an educational video that makes lines longer and slower at every location that sells them. I have no problems with line skipping or improving existing systems, but, to me, this seems like a step backward.

 

Sorry to dissent from the majority, but can someone help me understand why this is the majority opinion?

 

Not to quote myself ... but ...

 

BEST INVENTION EVER!!!!

 

Although I do agree in a way that the way they are operating with the lockers makes them a bit less than convenient.

 

Regarding water, I've never had issues with getting the Qbot wet.

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BEST INVENTION EVER!!!!

 

Yes, but WHY is it the best invention ever? If the same job can be done more cheaply and with less hassle with a simple piece of printed cardstock, why bother with Q-Bots? Where's the advantage to the guest?

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I read other blogs and you almost fear to say that you like them.

Short answer: The haters are just jelly.

 

Long Answer: Find any of Robb's excellent posts about why they work, and how people are bitter simply because they're not willing to pony up the extra cash for them.

 

I can't believe people are still trying to demonize queue skipping measures nearly twelve years after they were introduced. Don't people know how to get over it?

 

By the way, I'm *thrilled* that Universal is moving to Q-Bots. I love the system and look forward to using it on a future trip.

 

I'm not against an up-charge queue measure, but I do think that it should be fair for those in the stand by entrance as well.

 

Disney's Fast Pass has had some problems (mostly minor) here and there but generally seems to work for what it is intended. Bush Gardens and SeaWorld seem to work pretty well with their Quick Queue with little headache, though that could be do to their being a little "less busy" than the other parks. Yet, there have been a lot of times when I was at either the Studios park or IOA that the express line just raped the stand-by entrance due to their employees mismanagement of it.

 

On multiple occasions, I've waited behind a chain in the boarding room of Ripsaw Falls, while the employee slowly scanned everyone's card before passing them through. Standby was posted at about 30 minutes, but really was only a few minutes (5 to 10 max) up until that chain... The Express queue was empty, save for whatever family was at the scanning "post" before boarding. Once the employee was done with them, another would come down the hall and the process would repeat. Every time they got the express line to no one for at least 30 seconds, they would then chain it, come over to the Stand-By and proceed to let us through only as long as no one stood in the express line. The second anyone came to the Express chain, the Stand-By entrance was blocked, and the situation repeated. It was probably 15 minutes plus with only about 10 people in front of us at that gate. I understand that people are paying extra (or choosing to stay at your resort) for the perk of limited waiting, but this doesn't seem to be a great way to do the queue...

 

I've had something very similar with Men In Black. In the dispatch room, while they usually keep one side for stand-by and the other for express pass, or so it seems; I've seen the greeter take all 4 (2? been a bit, and going off memory) load zones from the express pass line if it was getting up the stairs at all. Effectively cutting off the stand by entrance for minutes at a time. I've even seen people try to leave the queue thinking it broke...

 

To counter this, I usually do Universal through single rider lines with my party, but it is not always possible when you have your young cousins and nephews with you.

 

I get why companies are doing them. I don't hate them for the up-charge; more revenue = more profits = bigger, better expansion opportunities. But, at a certain point, you have to agree that you cannot forget those who paid for the entrance ticket, but not the queue jumping one; especially as ticket prices soar higher and higher. With that said, if I was at a park that I will not have the opportunity to visit regularly, you better believe I will be investing in a Q-Bot if it is offered. From what I've read about them, and seen on these forums, it seems like a great, fair way for the park to implement these kind of privileges....

 

 

As for the talk about having to place them in the locker after they've been "activated"... could the problem not be solved by a plastic card or lanyard similar to what you see at the Disney queue lines for measuring waits? They're a RFID card... Activate the card when you bring in your Q-Bot, it will stamp the time issued. Have the guests take care of their loose articles, return with the lanyard/card and scan it again to give the "end time." It shouldn't take too long to stow your gear, and checking the issue/receive times would help dampen the misuse or "illegal" use... Thoughts?

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^I've never been "raped" by express users. The worst I've ever seen was a roughly minute long additional delay on the Hulk. It was less than one train. The existing system limits you to one ride on each ride per day, which keeps it reasonable.

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  • coasterbill changed the title to Universal Orlando Resort (USO, IOA) Discussion Thread

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