coasterbill Posted July 6, 2015 Share Posted July 6, 2015 Six Flags is horrendous at customer service... It's almost funny how bad they are. Out of curiosity does anyone have any phone number or extension for anyone at any park in the entire chain or the corporate office where somebody might actually be willing to assist someone who's been trying for 2 hours to figure out how to give them almost $400? I'm trying to get a VIP Safari tour for my girlfriend for her birthday and I can't do it. The checkout link on the website doesn't work and the phone number is jut a recording that says to go on the website that doesn't work. I've used the get a human app, dialed every park in the chain and the corporate office hoping maybe they could transfer me and haven't managed to speak to a human... I said I wanted to bring a group of over 100 people when prompted hoping they could transfer me and they didn't even answer and actually the phone just hung up... I give up! Anyone have a number that works? This is ridiculous. And it's between 9 and 5 on a weekday lol. Link to comment Share on other sites More sharing options...
michaellynn4 Posted July 6, 2015 Share Posted July 6, 2015 (edited) Six Flags is horrendous at customer service... It's almost funny how bad they are. Out of curiosity does anyone have any phone number or extension for anyone at any park in the entire chain or the corporate office where somebody might actually be willing to assist someone who's been trying for 2 hours to figure out how to give them almost $400? I'm trying to get a VIP Safari tour for my girlfriend for her birthday and I can't do it. The checkout link on the website doesn't work and the phone number is jut a recording that says to go on the website that doesn't work. I've used the get a human app, dialed every park in the chain and the corporate office hoping maybe they could transfer me and haven't managed to speak to a human... I said I wanted to bring a group of over 100 people when prompted hoping they could transfer me and they didn't even answer and actually the phone just hung up... I give up! Anyone have a number that works? This is ridiculous. And it's between 9 and 5 on a weekday lol. Did you try the ol' "Dial 0 for the operator" trick? Also, what part of the checkout process didn't work? I simulated it here at work and got all the way to the point where I'd put in my credit card number. Could it be just your browser? Edited July 6, 2015 by michaellynn4 Link to comment Share on other sites More sharing options...
DJeXeL Posted July 6, 2015 Share Posted July 6, 2015 Six Flags is horrendous at customer service... It's almost funny how bad they are. Out of curiosity does anyone have any phone number or extension for anyone at any park in the entire chain or the corporate office where somebody might actually be willing to assist someone who's been trying for 2 hours to figure out how to give them almost $400? I'm trying to get a VIP Safari tour for my girlfriend for her birthday and I can't do it. The checkout link on the website doesn't work and the phone number is jut a recording that says to go on the website that doesn't work. I've used the get a human app, dialed every park in the chain and the corporate office hoping maybe they could transfer me and haven't managed to speak to a human... I said I wanted to bring a group of over 100 people when prompted hoping they could transfer me and they didn't even answer and actually the phone just hung up... I give up! Anyone have a number that works? This is ridiculous. And it's between 9 and 5 on a weekday lol. Just confirming you tried 732-928-2000 x2838? That's Guest Relations. Link to comment Share on other sites More sharing options...
michaellynn4 Posted July 6, 2015 Share Posted July 6, 2015 In other news, the construction fences have gone up, surrounding Aqua Stadium. No matter what's coming in its place, it'll certainly be a much different view without the stadium sitting at the end of the entrance path. A little sad, but it's certainly past its prime now. Bring on the new!! Link to comment Share on other sites More sharing options...
coasterbill Posted July 6, 2015 Share Posted July 6, 2015 Six Flags is horrendous at customer service... It's almost funny how bad they are. Out of curiosity does anyone have any phone number or extension for anyone at any park in the entire chain or the corporate office where somebody might actually be willing to assist someone who's been trying for 2 hours to figure out how to give them almost $400? I'm trying to get a VIP Safari tour for my girlfriend for her birthday and I can't do it. The checkout link on the website doesn't work and the phone number is jut a recording that says to go on the website that doesn't work. I've used the get a human app, dialed every park in the chain and the corporate office hoping maybe they could transfer me and haven't managed to speak to a human... I said I wanted to bring a group of over 100 people when prompted hoping they could transfer me and they didn't even answer and actually the phone just hung up... I give up! Anyone have a number that works? This is ridiculous. And it's between 9 and 5 on a weekday lol. Just confirming you tried 732-928-2000 x2838? That's Guest Relations. Yup, and no luck with the dial 0 trick. My issue is with the cart, It can't find the VIP tour even when clicking the direct link. Do I need to be on a PC? There's a mobile cart but maybe it just sucks. Lol Link to comment Share on other sites More sharing options...
DJeXeL Posted July 6, 2015 Share Posted July 6, 2015 I just tried from my PC at work and I was able to get to the "CC info" screen. Have you gotten this far with the mobile browser? Link to comment Share on other sites More sharing options...
coasterbill Posted July 6, 2015 Share Posted July 6, 2015 Nope. I guess I'll try on a PC later. It "can't find" the Safari Tour on the mobile cart. Thanks though! Now I know to try the PC. Link to comment Share on other sites More sharing options...
DJeXeL Posted July 6, 2015 Share Posted July 6, 2015 Ah, you're correct. It doesn't work with mobile browser. That's weird. You'd think SF would make sure they're able to take your money regardless of what platform you're using. Link to comment Share on other sites More sharing options...
kylesinger Posted July 6, 2015 Share Posted July 6, 2015 Okay so I'm new here, but I've been hearing all this speculation about the S&S free-spin at the lake front. As much as i'd rather this not happen and we'd get something better, i used google earth to see how it would fit. The diagram of the coaster shows the footprint is 280ft wide and i included pictures to show how it compares to the lakefront. The coaster is small enough to either fit in the grandstands footprint or fort independence's footprint. (the size of the lines/ footprints are circled in orange of where the coaster could fit.) If they are removing everything along the lakefront and we end up getting the free-spin, we're either going to have a lot of space to include other things such as flats (I hope) or retail and food locations, or we're just going to have a lot of empty space. Hopefully we get option number 1 with new flats, retail locations, and food offerings. Fort Independence footprint (line made to fit coaster width of 280ft) Grandstand footprint (line made to fit coaster width of 280ft) Free-spin diagram from S&S website (shows footprint of 280ft) Link to comment Share on other sites More sharing options...
Nitro1118 Posted July 7, 2015 Share Posted July 7, 2015 It is one of those rare cases where I actually wouldn't mind open space...as long as the open space is in the Grandstand's spot. It would be really nice to get an open view of the lake. I also wouldn't mind some flats or a restaurant, assuming the 4D takes up the Fort. Link to comment Share on other sites More sharing options...
strz Posted July 7, 2015 Share Posted July 7, 2015 Okay so I'm new here, but I've been hearing all this speculation about the S&S free-spin at the lake front. As much as i'd rather this not happen and we'd get something better, i used google earth to see how it would fit. The diagram of the coaster shows the footprint is 280ft wide and i included pictures to show how it compares to the lakefront. The coaster is small enough to either fit in the grandstands footprint or fort independence's footprint. (the size of the lines/ footprints are circled in orange of where the coaster could fit.) If they are removing everything along the lakefront and we end up getting the free-spin, we're either going to have a lot of space to include other things such as flats (I hope) or retail and food locations, or we're just going to have a lot of empty space. Hopefully we get option number 1 with new flats, retail locations, and food offerings. Not my thing.....but so be it! If others like it, great! Guess I'm old/ getting too old- as height and speed is my thing, not twists, turns, etc...... Link to comment Share on other sites More sharing options...
larrygator Posted July 7, 2015 Share Posted July 7, 2015 Maybe they will put four of them in since there is enough space. Link to comment Share on other sites More sharing options...
michaellynn4 Posted July 7, 2015 Share Posted July 7, 2015 It is one of those rare cases where I actually wouldn't mind open space... Without getting further into speculation (because some of it it's starting to border on ridiculous at this point), I think I'm most excited for this, too. Is going to be interesting seeing the new open view past where the stadium is used to be. I'm a big fan of openness. Link to comment Share on other sites More sharing options...
Jcoaster Posted July 7, 2015 Share Posted July 7, 2015 Maybe they will put four of them in since there is enough space. Link to comment Share on other sites More sharing options...
terdferg Posted July 7, 2015 Share Posted July 7, 2015 I would like some kind of real boardwalk or lakefront walkway. Have restaurants and shops on one side and nothing but lake on the other. Link to comment Share on other sites More sharing options...
Genx24 Posted July 7, 2015 Share Posted July 7, 2015 Headed down today for the passholder ERT on Namtab. I haven't been this excited for a visit to GAdv in a while. Hope the ride lives up to my (admittedly too high) expectations. Link to comment Share on other sites More sharing options...
Password121 Posted July 7, 2015 Share Posted July 7, 2015 Looking at potentially visiting Saturday night for my first visit of the season. I noticed the 7-11 ert on the website. Anyone know what coasters may be running for the event? Also thinking of bringing someone with me.. Anyone done this event before? How long can I expect to wait, considering it is less than three hours? Link to comment Share on other sites More sharing options...
michaellynn4 Posted July 7, 2015 Share Posted July 7, 2015 (edited) My girlfriend, brother, and a few friends went to the park last night (I couldn't make it due to work). They all raved about Namtab - said it was a really great twist on a classic. I'm excited to try it out myself soon! Edited July 7, 2015 by michaellynn4 Link to comment Share on other sites More sharing options...
jamesinclair Posted July 7, 2015 Share Posted July 7, 2015 Does the park have day-use lock.ers that allows you to open and close them throughout the day (ie, rather than the singl use ride ones). If so, and there are multiple choices, which one has the most strategic location? Link to comment Share on other sites More sharing options...
michaellynn4 Posted July 7, 2015 Share Posted July 7, 2015 Does the park have day-use lock.ers that allows you to open and close them throughout the day (ie, rather than the singl use ride ones). If so, and there are multiple choices, which one has the most strategic location? The only ones I know of are directly outside of the main entrance gates on the right-hand side. Everything else in the park is "single-rider" design. It's actually not not that bad of a location (centralized), but it can be a bit of a pain to have to go through the hand-stamp entrance multiple times should you need to access it throughout the day. Unless it's something important that you would need to access at some point in the day and really can't carry it around with you, just leave it in the car. Link to comment Share on other sites More sharing options...
jamesinclair Posted July 7, 2015 Share Posted July 7, 2015 Does the park have day-use lock.ers that allows you to open and close them throughout the day (ie, rather than the singl use ride ones). If so, and there are multiple choices, which one has the most strategic location? The only ones I know of are directly outside of the main entrance gates on the right-hand side. Everything else in the park is "single-rider" design. It's actually not not that bad of a location (centralized), but it can be a bit of a pain to have to go through the hand-stamp entrance multiple times should you need to access it throughout the day. Unless it's something important that you would need to access at some point in the day and really can't carry it around with you, just leave it in the car. We are taking the bus Link to comment Share on other sites More sharing options...
larrygator Posted July 7, 2015 Share Posted July 7, 2015 Does the park have day-use lock.ers that allows you to open and close them throughout the day (ie, rather than the singl use ride ones). If so, and there are multiple choices, which one has the most strategic location? Yes they do Link to comment Share on other sites More sharing options...
strz Posted July 7, 2015 Share Posted July 7, 2015 My girlfriend, brother, and a few friends went to the park last night (I couldn't make it due to work). They all raved about Namtab - said it was a really great twist on a classic. I'm excited to try it out myself soon! It is great! Too bad I was slightly "hungover" Saturday am when I went on it....as my body wasn't up for what it experienced! Link to comment Share on other sites More sharing options...
boldikus Posted July 8, 2015 Share Posted July 8, 2015 ^ Agreed. It surprised the hell out of me, much more enjoyable than I expected. I am really looking forward to getting back up there and trying different seats. Link to comment Share on other sites More sharing options...
Jcoaster Posted July 8, 2015 Share Posted July 8, 2015 (edited) Just leaving the park now, I was able to ride Namtab twice in the back (front?) and it was pretty freakin nuts, especially the visual of seeing the track backwards. The park was also empty an we got to ride plenty. Thats where the positive part ends for this report. Probably because I was at Busch Gardens Williamsburg a week ago I felt inclined to compare Six Flags to it. What I think it was is Busch Gardens just really enhancing how disgusting Great Adventure is because its the first park I've visited since Busch. 1.) Trash was everywhere. The amount of visible trash underneath Kingda Ka's station is absolutely appalling. Nitro's station might as well be an abandoned junk yard or something cause there was weeds growing everywhere as well as graffiti everywhere. Oh wait thats not just Nitro, thats every ride in the park's station. The front of Green Lantern's train was covered in 5 hour old bird crap, I mean come on. 2.) Despite being empty every single ride stacked numerous trains with barely anyone in the station. 3.) Saw some line jumping on Kingda Ka. A girl literally climbed one of the fake stones, over a fence and into the station. Park security did nothing until WE informed them. I've been a season pass holder for 10 years. Have a Six Flags day. Edited July 8, 2015 by Jcoaster Link to comment Share on other sites More sharing options...
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