Jump to content
  TPR Home | Parks | Twitter | Facebook | YouTube | Instagram 

The Cruise Ship and Cruise Line Discussion Thread!

P. 131: Disney Wish "Grand Hall" details teased!

Recommended Posts

And to show what little impact this actually had, I've been on hold over an hour this morning as bookings just opened for their new ship!

 

GRRR!!!!

It seemed like CNN was applauding the efforts of the crew. It seems like RCCL will get POSITIVE publicity for their actions.

Link to comment
Share on other sites

You have to wonder how many potential cruisers will avoid booking their first one after this string of events this year..

 

This is the coverage CNN is running http://www.cnn.com/2013/05/27/world/americas/bahamas-cruise-line-fire/index.html?hpt=hp_c2

 

(the video starts with a recap of the incidents)

 

If I was on the fence about cruising and an uninformed person, this kind of news coverage might convince me to just take a land based vacation.

 

Also.. Loved this quote via cruise critic-" Kevin Korman

I am on the grandeur right now. my flight is scheduled at 8 pm tonight into Baltimore. We were also offered a hotel in Baltimore tonight. The cruiseline was awesome. Besides how well they conducted the emergency itself, they went above and beyond for all passengers. Adam Goldstein and the Captian walked around comforting passengers most of the afternoon. They offered free starbucks and specialty coffees, soda, internet, phoneline from cabins and reinburst passengers for drink packages, soda packages, along with giving away all the photos you had taken. 100% refund on your cruise ( 50% for people sailing on next weeks cruise). Flight to baltimore or your final destination, air refund if you booked choice air, and all airline change fees for those who did not purchase air through RCI. The air conditioning was fine throughout the cruise. The cruise was allowed to eat lunch and dinner in the windjammer with the passengers. Sure looks like a great company to be employed. I just have to commend everyone involved, espicially the group of firefighters who they honored in the centrum this morning. It was very moving. Looking forward to my next royal caribbean cruise."

Link to comment
Share on other sites

^I guess that is what you do when don't actually have to do any work in your life!

 

Carnival CEO resume: son of founder. College drop out.

 

Royal Caribbean CEO resume (just his tenure at RCCL):

 

Goldstein has been with the company since 1988. Prior to 2002 he held the positions of Senior Vice President, Total Guest Satisfaction; Senior Vice President, Marketing; Vice President, Marketing; Vice President, International Sales and Marketing; Director, Market Development; and Corporate Secretary to Royal Caribbean's Board of Directors.

 

Goldstein serves on the Board of Directors of the Travel Industry Association of America (TIA). He was National Chair of TIA in 2001. Goldstein also serves on the Board of Trustees of Our Kids, Inc., the nonprofit with oversight responsibility for foster care and related services for approximately 5,000 children in Miami-Dade and Monroe counties.

 

In 1998, Advertising Age named Goldstein to the "Marketing 100," the magazine's annual roundup of the best and brightest American and international marketing minds.

 

Goldstein graduated with honors from Princeton University, majoring in public policy at the Woodrow Wilson School of Public and International Affairs. He also has a law degree from Harvard and an MBA with distinction from INSEAD, the European business school in Fontainebleau, France. Goldstein and his wife, Cheryl, have two children, David and Julie, and live in Miami-Dade County, Fla.

Link to comment
Share on other sites

Thing is, Goldstein isn't the equivalent of Mickey Arsion. Richard Fain is. He's not showing up in person for this. That's what the holding company has CEOs of the individual brands for (Goldstein for RCCL, Cahill for Carnival).

Link to comment
Share on other sites

Well, frankly, I don't think anyone cares about Richard Fain enough to follow him around, no diss to him. He definitely doesn't own an NBA franchise to go see games at. Arison does, and he probably exerts as much control over Pat Riley as he does the individual CEOs of the brands of Carnival Corporation. So really, no one knows what Richard Fain was doing. He could have been at the links, meeting to deal with shareholder issues, snorting lines off a hookers back, whatever. TBH who cares? RCCL did the right thing.

Link to comment
Share on other sites

Well ok then...

 

Micky Arison: son of founder. College dropout.

 

Fain joined Royal Caribbean in 1979 as an outside director on the company’s Board of Directors. He became the cruise line’s Chairman and CEO in 1988. Prior to joining Royal Caribbean, Fain spent 13 years as treasurer, chief financial officer and joint managing director of Gotaas-Larsen Shipping Corp., a London-based owner and operator of cargo ships.

 

Fain is a member of the National Conference for Community and Justice, and serves on the World Wildlife Fund’s National Council, the Florida Council of 100 and the University of Miami’s Board of Trustees. In addition, he serves on the executive committee of the United Way of Miami-Dade County.

 

Fain is a former chair of the Miami Business Forum, the Greater Miami Convention and Visitors Bureau and of the Cruise Lines International Association (CLIA), an industry trade association representing nearly 17,000 affiliated travel agencies and the bulk of the world’s cruise lines. He has also served as co-chair of the United Way Campaign of Miami-Dade County and as chair of the POW WOW Host Committee in Miami.

 

In 2004, Fain received the Ultimate CEO Award from the South Florida Business Journal and accepted the Ellis Island Medal of Honor from the National Ethnic Coalition Organization. He was inducted into the South Florida Business Hall of Fame in October 2004.

 

Fain was presented one of France’s most distinguished awards, the Chevalier de la Légion d’Honneur (French Legion of Honor), and was named Commander, First Class, of the Order of the Lion by Finland. In addition to being the recipient of the Anti-Defamation League’s 2000 Distinguished Community Service award, he was named the 1999 Statesman of the Year by the Wharton School Club of South Florida, as well as the 1998 Humanitarian of the Year by the American Red Cross of Greater Miami and the Keys.

 

Fain holds a B.S. degree in economics from the University of California at Berkeley and a M.B.A. from the Wharton School of Business at the University of Pennsylvania. Fain and his wife, Colleen, have four children and reside in Miami-Dade County, Florida.

 

The difference in responses between Carnival and RCCL shows in the experience of their leadership. Micky Arison is the face of the brand, and yet he'd rather be seen enjoying his toy (the Miami Heat). Meanwhile, RCCL is out there making sure everyone knows their CEO is doing everything possible.

Link to comment
Share on other sites

Bro, I'm not going to argue who has more degrees, who's company controls more marketspace, who's worth more money, or any of that. Arison and Fain have very different public profiles, and that Arison gets more publicity comes with the territory that he occupies compared to that of Fain, who up until this page in the thread no one even referred to existing. At this point, Fain hasn't done anything publically himself regarding the fire on the Grandeur and I don't hold it against him. Why should he? No one died. The ship didn't sink. No one is crapping in the shower. He has other things to worry about like the board getting replaced by stockholders.

Link to comment
Share on other sites

^The point is, the leadership at Carnival failed compared to how RCCL is handling this. People see Micky Arison as the face of Carnival, and he felt it was more important to be at the Heat game. To your point about Fain, on the flip side is how many people do you think know who the CEO of the Carnival brand is? I'm sure I am not the only one who automatically associates Arison with it.

 

People don't know who Fain is, and regardless of what he is actually doing, the takeaway will be that they see headlines of "CEO on the ship apologizing to guests..." vs '"CEO takes in a Heat game..." even if it is not a totally fair comparison.

Link to comment
Share on other sites

^The point is, the leadership at Carnival failed compared to how RCCL is handling this. People see Micky Arison as the face of Carnival, and he felt it was more important to be at the Heat game. To your point about Fain, on the flip side is how many people do you think know who the CEO of the Carnival brand is? I'm sure I am not the only one who automatically associates Arison with it.

 

Arison is much richer than Fain for a multitude of reasons and has a public face because of his ownership of an NBA team. But every time something happens with a Carnival ship, Arison can't necessarily be there, nor should he be. Nor should Fain with Royal Caribbean. That you perceive the situation differently isn't something Carnival Corp. can much help, and Arison has to deal with the additional criticism because of his position, wealth, etc.

Link to comment
Share on other sites

Hey Elissa, not sure if you know this or not. Right now RCCL is offering a CA resident discount on a cruise we're watching for New Years. We were waiting to book it onboard the cruise we're taking in July so that we can take advantage of the onboard credit, but do you know if they'll honor the resident discount as well on board? Or should we just book it now.

Link to comment
Share on other sites

^It's always a crapshoot. They could take that promotion down any day or leave it up forever. Also somewhere on the RCCL site is a crazy list of what discounts can be combined and which can not! I believe resident and booking next cruise discounts can be combined, but I don't want to say it for 100%.

Link to comment
Share on other sites

Hi guys just to say thank for hints and tips re parks around the Jersey port. Decided 9 days on a ship and just a few days for parks may not be enough so looking and 7 to 9 days for parks in May. Busch, Kings Domnin , Six flags and may try for Hersey and knobles. Then started to look at quantum for new years but Itinerary was not to exciting (even though the ship is). Found a great 12 night on legend that sails out on Christmas Eve. There is a park cafe so that's the salad that robb likes YES YES YES. Only down side no flow rider but they have salad and beer so I can cope.

 

thanks again

 

Stu K

Link to comment
Share on other sites

http://www.usatoday.com/story/cruiselog/2013/05/30/royal-caribbean-quantum-class-order/2371911/

 

Make that three Quantum class ships that are on the way at Royal Caribbean.

 

The line today announced it had signed a contract with Germany's Meyer Werft shipyard for a third vessel in the much-awaited new series that will begin debuting next year.

 

...

 

The as-yet-unnamed new ship will join the Royal Caribbean fleet in mid-2016, the line says. The first two vessels in the series, Quantum of the Seas and Anthem of the Seas, are scheduled to debut in fall 2014 and spring 2015, respectively.

Link to comment
Share on other sites

^We are on the 8 night Inaugural! Booked last week when they opened for Crown and Anchor Members.

 

As with theme park rides, it's not like we'll be anywhere near the first people on the ship as there's a transatlantic to bring it over, about 10 days when nothing's been announced for the ship, then two short revenue cruises, then our inaugural, but we're still excited!

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

Terms of Use https://themeparkreview.com/forum/topic/116-terms-of-service-please-read/