MASH80554077 Posted July 16, 2009 Share Posted July 16, 2009 I ordered tons of Coaster Dynamix parts from ModelRollerCoasterHQ.com including a Scorpion set and an expansion pack, two types of trains and extra rails and connectors. I also ordered a 4 foot lift track. I disn't got it the first time and after asking for another one it was sent but bent in half from shipping. It was shipped in a flimsy carboard box. It wasnt shipped in any protective tubes or anything. We emailed them but still have not gotten a replacement and when we reported it to UPS they simply mailed the broken piece back. Does anyone have this companies Phone number since e-mailing them through their site is clearly not enough. Thanks for any help. Link to comment Share on other sites More sharing options...
larrygator Posted July 16, 2009 Share Posted July 16, 2009 I moved this to the Games Forum since quite frankly, anyone who has the info you need is more likely to see your request in here. Link to comment Share on other sites More sharing options...
Eric_Smith Posted July 16, 2009 Share Posted July 16, 2009 Jack, it's your time to shine! But really, there is a member that works with them so he might be able to help. Link to comment Share on other sites More sharing options...
mcjaco Posted July 16, 2009 Share Posted July 16, 2009 ^ Jack is Coaster Dynamics. Not sure if he can help with a "store" not being responsive though. Link to comment Share on other sites More sharing options...
Jack Rimer Posted July 16, 2009 Share Posted July 16, 2009 Yeah, not sure how much "shining" I can do. LOL I will try to find a number for you. We have never had a problem with these guys, but we are the supplier not a consumer. If something was damaged in transit, it really will need to be taken up with the shipping company. Keep me informed about how this works out. Link to comment Share on other sites More sharing options...
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