Jump to content
  TPR Home | Parks | Twitter | Facebook | YouTube | Instagram 

Walt Disney World Resort Non-Park Discussion Thread

P. 57 - Disney's Blizzard Beach reopens on March 7th, 2021!

Recommended Posts

^ Actually, I'm kinda curious as to what "$!5,000 for the trip" supposedly got him? A room, meals, park tickets, and ........?

This is probably where that "jumping the queue" perk came in.... 😋

Link to comment
Share on other sites

"A Place Where Everyone is Welcome"
by Josh D'Amaro, Chairman, Disney Parks, Experiences and Products

Original post on the Disney Parks Blog: https://disneyparks.disney.go.com/blog/2021/04/a-place-where-everyone-is-welcome/

“To all who come to this happy place: Welcome.” 

Walt Disney spoke these words during the dedication of the Disneyland Resort in 1955. Today, more than 65 years later, they continue to inspire us – and remind us that the magic we make must include everyone.

 It’s important to me to share how we’re creating a place where everyone is welcome and taking action to create meaningful change. 

We want our guests to see their own backgrounds and traditions reflected in the stories, experiences and products they encounter in their interactions with Disney. And we want our cast members – and future cast members – to feel a sense of belonging at work.

That means cultivating an environment where all people feel welcomed and appreciated for their unique life experiences, perspectives and culture. Where we celebrate allyship and support for each other. And where diverse views and ideas are sought after as critical contributions towards our collective success.

But as with everything we do, this starts with actively listening, learning, and working with our cast and guests to imagine the possibilities. 

In 2019, we actively solicited input from our cast members from all over the world – to bring a greater focus to inclusivity and belonging for our cast. They brought forward more than 100 ideas, including one I’d like to share with all of you today.

Every Disney Parks cast member is familiar with our longstanding tradition of The Four Keys – Safety, Courtesy, Show and Efficiency – which have guided our approach to guest service for more than 65 years. The Four Keys are one of the first things that cast members learn about when they join Disney Parks, Experiences and Products, and they are regularly reinforced throughout their tenure. Each cast member is asked to use The Four Keys as the blueprint for the decisions they make during the workday and the approach they bring to their interactions with others. Cast members around the world know them by heart and live by them in their roles every day as they create amazing experiences for our guests.

And when we asked our cast how we could better cultivate a culture of belonging, they suggested the addition of a fifth key: the key of Inclusion. Like The Four Keys before them, The 5 Keys – with Inclusion at the heart – will continue to guide us as we interact with guests, collaborate together, create the next generation of Disney products and experiences, and make critical decisions about the future of our business.  

Inclusion is essential to our culture and leads us forward as we continue to realize our rich legacy of engaging storytelling, exceptional service, and Disney magic. 

We’re bringing the spirit of the Inclusion Key to life across our business. We’re reimagining our attractions to be more inclusive, like upcoming enhancements to Jungle Cruise and new adventures with Princess Tiana. We’re celebrating the diverse and inspiring stories of our cast and fans with creator collaborations and exciting experiences, like The Soul of Jazz exhibit at Walt Disney World Resort. 

We’re also looking at ways we can support and uplift our communities through programs like our Disney Dreamers Academy mentorship programs, and we’re including more diverse companies in our supply chain. In fact, we’re looking at ways to increase our support for diverse suppliers in a big way – we’ll share more details on this commitment in the future.

Our goal is also to have more representation and accountability across our organization, starting with my own leadership team and extending throughout our business worldwide, through tools and mentorship and learning programs that create awareness and foster leadership accountability. 

We’re looking at other traditions, too – including the policies that guide how our cast members show up for work. Our new approach provides greater flexibility with respect to forms of personal expression surrounding gender-inclusive hairstyles, jewelry, nail styles, and costume choices; and allowing appropriate visible tattoos. We’re updating them to not only remain relevant in today’s workplace, but also enable our cast members to better express their cultures and individuality at work.

Moving forward, we believe our cast, who are at the center of the magic that lives in all our experiences, can provide the best of Disney’s legendary guest service when they have more options for personal expression – creating richer, more personal and more engaging experiences with our guests.

This is just the beginning as we continue to work toward a world where we all belong – including a more diverse and inclusive Disney Parks, Experiences and Products. There’s more to do, but we’re committed to listening, learning and making meaningful improvements.

The world is changing, and we will change with it, and continue to be a source of joy and inspiration for all the world. We’ll never stop working to make sure that Disney is a welcoming place for all. I’m excited about where we’re headed, and we’ll have more to share soon. Thank you for joining us on this journey.

  • Like 7
Link to comment
Share on other sites

I read the new Cast Member lookbook and I'm so happy Disney is loosening their strict guidelines on what Cast Members can wear/etc. My favorite look in the book was the Haunted Mansion Cast Member. The beard, the earrings, and the black nail polish... It's the perfect look!

Link to comment
Share on other sites

  • 5 months later...

1168748693_DisneyGenieLaunch_Blog_Header3.thumb.jpg.0d74ebe6c3653b32ea0838efc379fa64.jpg

Disney's Genie Service is launching at Walt Disney World on Oct 19th, 2021!  For full details, check out the post from the Disney Parks Blog:

https://disneyparks.disney.go.com/blog/2021/10/disney-genie-launching-at-walt-disney-world-resort/

Here is the info that I feel people are going to be the most interested in... the replacement for FastPass+
216272299_LightningLaneAttractionsatLaunch.thumb.jpeg.b52602ac08be09108429dd361e04cbea.jpeg

"Disney Genie uses our 50+ years of knowledge and expertise in how guests visit our parks to make the experience better for everyone.

With this launch, we’ll also be introducing the Lightning Lane entrance. Available for purchase through our Disney Genie+ add-on at more than 40 attractions – or individually, “à la carte” at some of our most highly demanded attractions – the Lightning Lane entrance can save you time waiting in line."

Disney Genie+ Lightning Lane Selections
"When you take your day to the next level by purchasing Disney Genie+ service, you can select arrival windows for Lightning Lane entrances that are available at more than 40 attractions and entertainment across all 4 theme parks, one at a time throughout the day.

Disney Genie+ service will be available for $15 per Guest per day.

Once you have Disney Genie+ service, you can book the next available arrival window for your first experience via the My Disney Experience app beginning at 7:00 AM on the day of your visit.

Once you’ve redeemed your initial selection (or the arrival window has passed), you can make another selection using the app, up to park closing."

Individual Lightning Lane Selections
For some of our most highly demanded attractions will offer Lightning Lane entry as an "á la carte" purchase. This option will be available for all Guests—with or without Disney Genie+ service—and lets you choose a time to arrive at up to 2 attractions each day (booked one at a time).

Prices will vary by date, attraction and park. For example, the Lightning Lane entrance to Remy's Ratatouille Adventure will be $9 per person on October 19 and $11 per person on October 23. As another example, on both those dates, Lightning Lane entrance to Expedition Everest – Legend of the Forbidden Mountain will be $7 per person, while Star Wars: Rise of the Resistance will be $15 per person. Throughout the year, prices may be lower on some days and higher on other days. This option may be purchased at up to 2 different attractions each day.

Purchase via Disney Genie service in the My Disney Experience mobile app on the same day of your visit.

Individual selections will be available to buy via our complimentary Disney Genie service in the My Disney Experience app on the same day of your visit.

Here are some of the other features of the Disney Genie Service and you can get more info by reading the update from the Disney Parks Blog:
838527167_DisneyGenie_GenieandIndividualLightningLane.thumb.jpeg.2c9b06f46f829436d1de6472fff395f6.jpeg

 

  • Thanks 1
Link to comment
Share on other sites

 

Quote

Once you’ve redeemed your initial selection (or the arrival window has passed), you can make another selection using the app, up to park closing."

The way it reads it seems unlike the old paper fast-pass (I only have experience with the system in Tokyo) you have to redeem your first ride before the second, so if you reserve a ride that is already booked up all the way in the evening, you're going to be locked out a while. I think as long as you use it smartly, you'll definitely get value for money and I think even only being able to fastpass 2-3 rides for that price is value for money but I'm sure there'll be people who will end up complaining.

Link to comment
Share on other sites

7 hours ago, Garet said:

 

The way it reads it seems unlike the old paper fast-pass (I only have experience with the system in Tokyo) you have to redeem your first ride before the second, so if you reserve a ride that is already booked up all the way in the evening, you're going to be locked out a while. I think as long as you use it smartly, you'll definitely get value for money and I think even only being able to fastpass 2-3 rides for that price is value for money but I'm sure there'll be people who will end up complaining.

You are forgetting you’re not competing against people who have “free fast passes” and only the people who have bought this service. 
 

That being said, I have used Max Pass at Disneyland several times and have always been able to make at least 5-6 reservations a day, even when walking into the park at 5pm. 
 

I don’t think what you are describing will be an issue. 

Link to comment
Share on other sites

  • 2 weeks later...

Day one of Genie+.... these standby wait times are not unreasonable (MK was under 1 hr for everything). Theres been people complaining in FB groups about its functionality today, but its probably user error. 

Screenshot_20211019-152259_Disney World.jpg

Link to comment
Share on other sites

Yeah from what I'm seeing online it looks fine!  I'm not going to judge ANYTHING from today though as it's the first day and a lot of bloggers went out to try and test the system.  Let's see how it works this weekend and into next week.  And funny enough, that's when we'll be trying out the new system!

  • Like 1
Link to comment
Share on other sites

4 hours ago, Haymaker said:

Theres been people complaining in FB groups about its functionality today, but its probably user error. 

There are also people, not many, but some, who will go day one and deliberately look for anything they can complain about because they know that will probably get them more clicks than praising the system.

  • Like 3
Link to comment
Share on other sites

21 minutes ago, Garet said:

There are also people, not many, but some, who will go day one and deliberately look for anything they can complain about because they know that will probably get them more clicks than praising the system.

Agreed. I'm a DAS user and being able to get a return in app now is fantastic and works well. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

Terms of Use https://themeparkreview.com/forum/topic/116-terms-of-service-please-read/