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SeaWorld Orlando (SWO) Discussion Thread

P. 263 - New Aquatica Slide!

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When we were there the other day we saw it testing a partial circuit. I thought of recording it but I was pretty sure there would be some nerd camped out all day waiting a crazy camera waiting for it to cycle so I bought a beer and rode Manta instead. It looks like I made the right call...

Speaking of SeaWorld, Dolphin Days has very quietly been budget cut for a month and replaced with a trainer occasionally showing up around the dolphin pool which they occasionally do anyway. It's listed as being closed "for refurbishment" but I mean... what are they doing? Polishing the dolphins?

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AMEN!!! It's so dumb to me that a company (Premier) which made headlines and won awards and praise from all of us for taking OTSR's OFF of rides that didn't need it is now needlessly putting OTSR

Is this like spanking the monkeys?

The Ice Breaker animated POV looks pretty good, I think it will have a good amount of airtime and may be a surprise hit! With that being said can someone PLEASE explain to me why Premier insists on pu

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  • 1 month later...

So I screwed up back in November and purchased a one day ticket for the family to do a day at SeaWorld while we are at Disney for spring break.  The screw up was me scheduling our day to visit on a Saturday when it turns out the ticket I purchased is only good on weekdays.  I have called the customer service number for SeaWorld numerous times and held and held and held and left messages for them to return my call with no success.  I have also done an online submission to customer service with no luck either.  I was hoping to see if they could change my tickets for an added fee of course without me having to purchase completely new tickets without any refund on the old ones.  It is absolutely ridiculous that you cannot even speak to a customer service rep about a problem.  I miss the days of AB ownership.  If I ever do get to talk to someone do you think they will help me?

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47 minutes ago, coasterbill said:

I've never had an issue getting through to SeaWorld. Maybe they're just crazy since it's Spring Break?

When you call the number it gives you the "due to staffing issues during Covid we are experiencing extremely long hold times" mumbo jumbo.  In other words they've laid everyone off and there is no one to answer the phone.  It's frustrating because this is something I will have to speak to an actual person to resolve.

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Quickest way to get ahold of them is typically Facebook messages.  I asked a question about official hotel perks last night and they got back to me this afternoon.  

 

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  • 3 weeks later...

Went to Aquatica this morning to try out their new slide Riptide Race.  It's a fun, two person, double tube slide. Here's a short video we did, bigger video soon!  I will say this ride is  best enjoyed with a lot of weight in the tubes and make sure you're actually racing someone. It's pretty long for a tube slide so that's also nice. 

 

If you're on mobile, tap below for video!

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So this will be a trip report sort of post about my visit to Sea World Orlando today.  Before I start let me say that I have spent the week in Disney prior to this visit and had a great time and was impressed with how they are handling the Covid situation.  Before the visit even started I had tried to reach out to Sea World to help me with an issue where I mistakenly purchased the wrong type of ticket (my fault) but just needed to get it corrected.  After multiple 30 minute stints on the phone and an email later no one ever contacted me.  We got to the park about 30 minutes before opening and made it in no problem and headed for Manta.  We got in line and realized pretty quickly the mask enforcement would be much different.  There were people all around us either not wearing them or wearing them incorrectly.  This would be a recurring them throughout the day.  

We then rode Journey to Atlantis and Kraken.  On no ride could you choose where to sit and all the ride operations were absolutely terrible.  the park was packed by 10:00am and the staff was woefully short.  I felt sorry for the folks working food stands by themselves with hordes of people standing in line waiting on them.  The management seemed to have understaffed everything and the ride ops acted like they couldn't care less about trying to load in a timely fashion.  

At the shows we attended the did try to spread you out by skipping rows but by the time the show started they had let so many people in they were sitting everywhere and squeezing in anywhere there was an open spot.  All the while almost half of them were not wearing masks or wearing them incorrectly.  

All in all it was a disappointing experience to say the least.  We only got 1 ride on the big 3 coasters each and saw a couple shows and did a couple exhibits and decided to leave.  

The ownership seems to be trying to run these parks into the ground.  The difference between our experience at Disney and Sea World was like staying at the Ritz Carlton vs a Motel 6.  I know this isn't a fair comparison but it just shows how far this park continues to fall in my opinion.  At this point I"m worried about my trip to Busch Gardens in VA in June.  We'll see I guess.  

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Running into the ground? Did you see how many people were there? 

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