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chrisa313131

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  1. Hi, hoping someone can help! We live in the UK, a few months ago we purchased Dollywood park tickets and fast-track passes for a planned visit in June which can no longer happen. We purchased them by phone and they were sent to us by mail. We cannot reach anyone at Dollywood to get these refunded, unfortunately we can't use the park tickets at any other time this year and the fast track passes are tied to a particular day. We are hoping to be able to visit in June 2021 instead so would be happy with credit instead of a refund, or being allowed to use our current tickets next year. There is no Contact Us form on the website for theme park ticket holders. We have tried calling 1-800-DOLLYWOOD but this is not toll free from the UK, in fact it is very expensive (£1+ per minute). We gave up after 10 mins waiting. Can anyone advise on how we could contact them, either by email, online form or a different non 1800 number? Thanks
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