EP_Sprecher

We started yesterday into the new season. Hereby the clip with all new additions to the park and the resort: [youtu_be] [/youtu_be] Enjoy!

Thank you Robb for the kind words, it was great to have you here and we are glad that you enjoyed your stay. Let me get back to your points. It's actually a question of philosophy here at Europa-Park. The Mack family as owners of the park wants every visitor at each day of our season to be able to experience as much as possible of the park in the same way. This is why we continously look into the least possible downtime, the fastest operations, and also into extending the park hours depending on the number of visitors in the park (to just name few items). We actually like that people tend to forget about the outside world once they got into the park and we think that we would make more people sad and upset when they realise that you get better service when you pay more as if you would make people happy by giving them the chance to buy fast passes. We know that this is standard in airlines, trains, cars and everywhere in the world, but for the moment we would like to keep this thought within the park. HOWEVER: At our Horror Nights event we talk about a very different audience and a different concept of rather an event than a classic theme park experience. There we actually sell Fast Passes, but we currently can't imagine to introduce this to the park itself. Got it, we will forward these comments to our F&B department. Thanks for your visit and we look forward to see you soon again!